Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.
I was in the process of backing up important data on my drive when the heads failed. Datarecovery.com was able to recover 100% of the data. Well worth the price. Thank you so much.
From start to finish set the standard for professionalism.
All of my data recovered by this company. And I am satisfied. Thank you very much.
Datarecovery.com is my GO TO local company for data recovery (also for non-local -- just send in the drive!). They have now saved my a** and recovered critical date for me 2 times, and have led me into a pattern of manual backup of all on my C: drive every two weeks, needed or not, just in case. Every hard drive will fail -- you just don't know when, so if you are lax like I was and not backing up every two weeks or so, you need a savior, and that's what you will find with Data Recovery. My case was particularly challenging for them, as the drive heads they ordered for the recovery process failed four or five times before a set finally worked. Others may have given up and said "Too bad -- didn't work." But they persevered and finally got a good working set of disk heads and recovered all my files. I am now a customer for life, though I don't want to have to use them again -- for obvious reasons -- but if you have a hard disk failure, try Data Recovery, as they really work hard for you. Love you guys/gals!!!
While I had hoped that the price would have been lower, I was extremely pleased on how well and professionally my issue was handled - both process and outcome.
very professional, extremally fast, and very responsive to questions or concerns I would not hesitate to use them again
The team at Datarecovery.com was able to get all my photos back from a damaged external hard drive very quickly. The process was quick and the rep kept me updated throughout the way. Highly recommend! Thank you!
Excellent work! All of the data seems to be functional. Thank you for the expedient service!
Super friendly and very fast service. Extremely reasonably priced for their services.
Not cheap, but worth every penny! 🙂 SUPER convenient and GREAT communication! We appreciate your excellent service, but selfishly hope we never need your help again. Thanks again for everything! The Jones Family
Fast and easy to use
Very much appreciate the service Datarecovery.com provided me. Very unnerving to have an issue with computer drive. You were able to recover all the information on my hard drive. Thank you, Eric K Jakel
originally told it would take 10 days. It took three months. But I did get most of my data back."
[Note: Turnaround time is always estimated. This was a rare case that did take longer than expected, but there was no additional cost and we were glad to be ultimately successful.]
Justin helped me with the recovery of my data. After all the administrative stuff was complete it only took a couple of days before I received notice that my hard drive was ready for pickup. 100% of my files were recovered and I'm up and running again. Thanx Justin and the Team @ Datarecovery.Com., VAH
Package delivered and I checked with the new HDD and all my data were completely transferred. I actually spent a lot for this recovery work, but it is worthy and I am very happy to have my data back. Your data recovery service are very quick and very accurate. It was impressive. Thank you, guys for great job.
🙂 great service and very quick response time.
Very happy with YOUR end of the transaction. Kinda mad at myself for not backing up more regularly but try as I might I can't take it out on you. Customer service rep was responsive and knowledgeable and helpful. Completely satisfied with the transaction.
As I'm sure you're aware (because I got an email [...] about it ;-), the recovery took quite a long time (over a month in all). After I was told that the case had been "escalated" it took (only?) another five days or so. Along the way, I had to initiate almost all of the check-ins or status updates. After payment was run, I had to reach out to request the invoice/receipt (it didn't happen automatically). I was happy that the data was eventually recovered, but communication could have been more timely and thorough.
Took longer than originally projected but was resolved quickly after inquiry.
Everything looks good. A lifetime of memories were saved. 🙂
Job accomplished on time, very glad to get my data back. Thanks!
Data came back all recovered and the customer service was excellent. I just think the price is way out of line for the hours it takes to actually do the recovery work. $800 for what I had done is like lawyers fees in my mind. For a device that I paid $100 for- [...] should stand behind their product. I am very happy with the job Datarecovery.com did I am just bitter about the price."
[Note: More specialized services tend to be more expensive, and unfortunately recovery can be expensive sometimes. We do what we can to keep costs low for our clients and are very competitive in that.]
Always great service!!!
Joey was a pleasure to work with! Incredible customer service and always updated me along the way, I greatly appreciated it!
Greatly appreciated. . . You came recommended and I hope to never have to recommend.
I can't thank you all enough for what you were able to do. (For those interested, I had a controller failure on my laptop's SSD.) In less than a week I had all my data back and was up and running again. Again, thank you.
It's all here. Thank you for saving months of work product.
I was pleased with the service and support I received.
Wonderful customer service!! Helped me along the way and was always keeping in touch. Everyone is so knowledgeable and able to answer all of my questions. Quick and efficient service! I would definitely recommend to anyone that has data issues and needs recovery.
I got everything I need