“Time estimates were constantly off by 1-2 days throughout the process. Would have liked more realistic estimates or at least communication about delays before I had to request it. Very happy data was recovered, however.”
“All data was correctly recovered […]”
“You all where great. Took a while to get my data back but you all were able to get a full recovery and keep me up to date on the status. Thank you for a job well done!”
“From beginning to end, the entire process was managed perfectly, never felt left in the dark. Thank you so much for all of you there at Datarecovery!”
“While I’ve not done an exhaustive check, it appears that all of the data is fine. You may return my original media.”
“Kerri […] was wonderful to work with, the time frame the work was completed in was exactly as described and although not all of my pictures were able to be recovered, my expectations had been set appropriately and I am very satisfied.”
“Good recovery and service was excellent. THANKS”
“I received my hard drive back on Saturday and everything is in back. Thank you so much! Seriously a life saver!”
“Very impressed with datarecovery.com, they tried everything to recover my data, they kept me in the loop and they respected their initial quote even though it was more challenging than expected to recover the data.”
“Process was very simple and easy. All of my data was recovered in a very short amount of time.”
“Excellent service, fast and responsive. I got my data recovery much earlier than your estimated time.”
“Other than the cost, I was very pleased with the service received. Timely response to my request.”
“Not one byte missing out of 1.2 terabytes! Very pleased!!”
“Data saved and in a timely manner. I will use your services and recommend you to my colleagues.”
“Thanks for working with me on getting the data restored. I would recommend you to any of my friends. Great work. Luis.”
For this kind of fast, personalized service, I would have expected to pay so much more; however, in the end, the cost of the services was less than Seagate.
It was such a difference, he actually listened to me, and even better, he was not an intermediary. He was actually the guy doing the work. He was so nice, he did not talk down to me, or treat me like my data recovery need was unimportant because I am not some big corporate client.
I cried again, but this time because I have hours of precious footage of my grandmother who lived a very exceptional life and my family. It was so wonderful to see a video of my son when he was three. You can’t put a price on those kinds of memories.
I had an external drive that was considered toast by 2 other companies. DataRecovery.com was able to recovered 100% of my data. They were extremely professional and kept me informed with a very detailed step by step log. I also felt like the cost to recover my priceless data was very reasonable.
To say that I am a satisfied customer would be an understatement. I am deeply grateful to the great service, treatment and urgency you gave our case. You truly made our problems your own, and did close to the impossible to resolve these. In my 30+ years operating Campos Borquez, I have seldom encountered as good a service provider as yourselves.
Dear friends, I want to express my gratitude to you for such a professional job recovering the severe damage experienced by my hard drive. I have posted your contact information to the Principia College community, encouraging folks to contact you if they find themselves in that situation. Prior to identifying you, I had contacted several other recovery labs in the St Louis area. None were able to do the job. Your work was both timely and complete, but equally important it was done with such kindness and empathy when I was feeling so awful! Thank you again! Warmly, Karen
All in all the experience of this client is that Datarecovery.com is not only the gold standard in the delivery of the restoration of peace of mind and order, they are best described by the Japanese benchmark term “Dantotsu”, the “very best of the best” being the closest English equivalent.
Right from the pre-sales stage one gets a comfort level with Datarecovery.com that this is a firm that views their relationship with the client as a partner, not just a paycheck, in restoring one’s peace of mind. Their case numbers are not one of a data recovery sale but of a joint venture in restoring order and peace of mind.
I would like to thank the many clients who recommended Datarecovery.com to place one’s trust in and in turn the undersigned is now “paying it forward” to future clients who may fall into a similar data loss deep hole.
Very impressed. You guys recovered a complete drive for my customer, and it wasn’t anywhere near what I thought it would be. I’ll be sure to recommend you if I am asked. Data Doctors wanted money to bring the drive you for them. Lol. Thank you. You guys have my business if I should need you.