“thank you very much, I am very satisfied with your services”
“All the personnel were very helpful and kind during the process. I will recommend your services.”
“All data was recoverable, however when I tried to use the WD Passport I purchased via Datarecovery it was broken; possibly by UPS. Datarecovery was able to get me a replacement free of charge. Would have been nice to see a price breakdown structure. Do you charge by the hour, complexity, etc. I was a bit shocked when I saw the price for recovery.”
“I was very happy with the professionalism of the staff and the prompt reply as to what needed to be done. All data worked on my new drive as if nothing happened. I would definitely use y’all ( although I hope not ) again and will recommend this company to anyone I know. Thanks again. Also the military discount goes pretty far with some people so It would be a good idea to show that you are military friendly. “
“I am really impressed! Thank you VERY much for your help. Roxy was VERY helpful and is someone i think you should definitely keep. Thank you especially to the tech who helped recover data on this drive.”
“great & fast”
“I had given up hope of ever fixing my hard-drive, as every data recovery store in my country had said the data is lost but thanks to your hardwork. I got it back. Thank you Data recovery.”
“Everything went smoothly and every agent I spoke with over the phone and via email where very informative and easy to work with. Everything was recovered successfully but did have one main missing folder that was not on my drive that was sent back but was still located on the recovery backup that you all made in house. Was told I could either send the drive back to have the additional data transferred to the new backup drive or I’d have to purchase a thumb drive at an additional $50 that I was not expecting. Opted to purchase a thumb drive due to this material was very time sensitive for graphic design projects and didn’t want to risk damage of the new drive in transit. Other than that it was a pleasant experience working with Data Recovery.”
“Excellent results in a very timely manner. I would use this company again without hesitation!”
“It all looks good. I haven’t gone through everything, but all the important files seem to be there. THANKS!”
“Overall good experience. There was communication all along the process.”
“Everything so far seems to be recovered. Service has been very prompt”
“It took a little longer than expected to get hard drives scrubbed and returned.”
“I appreciate the requested updates and the detail that was contained. Thanks to alex for the help.”
“Top notch service, great team, fast and efficient, keep up the great work!!”
For this kind of fast, personalized service, I would have expected to pay so much more; however, in the end, the cost of the services was less than Seagate.
It was such a difference, he actually listened to me, and even better, he was not an intermediary. He was actually the guy doing the work. He was so nice, he did not talk down to me, or treat me like my data recovery need was unimportant because I am not some big corporate client.
I cried again, but this time because I have hours of precious footage of my grandmother who lived a very exceptional life and my family. It was so wonderful to see a video of my son when he was three. You can’t put a price on those kinds of memories.
I had an external drive that was considered toast by 2 other companies. DataRecovery.com was able to recovered 100% of my data. They were extremely professional and kept me informed with a very detailed step by step log. I also felt like the cost to recover my priceless data was very reasonable.
To say that I am a satisfied customer would be an understatement. I am deeply grateful to the great service, treatment and urgency you gave our case. You truly made our problems your own, and did close to the impossible to resolve these. In my 30+ years operating Campos Borquez, I have seldom encountered as good a service provider as yourselves.
Dear friends, I want to express my gratitude to you for such a professional job recovering the severe damage experienced by my hard drive. I have posted your contact information to the Principia College community, encouraging folks to contact you if they find themselves in that situation. Prior to identifying you, I had contacted several other recovery labs in the St Louis area. None were able to do the job. Your work was both timely and complete, but equally important it was done with such kindness and empathy when I was feeling so awful! Thank you again! Warmly, Karen
All in all the experience of this client is that Datarecovery.com is not only the gold standard in the delivery of the restoration of peace of mind and order, they are best described by the Japanese benchmark term “Dantotsu”, the “very best of the best” being the closest English equivalent.
Right from the pre-sales stage one gets a comfort level with Datarecovery.com that this is a firm that views their relationship with the client as a partner, not just a paycheck, in restoring one’s peace of mind. Their case numbers are not one of a data recovery sale but of a joint venture in restoring order and peace of mind.
I would like to thank the many clients who recommended Datarecovery.com to place one’s trust in and in turn the undersigned is now “paying it forward” to future clients who may fall into a similar data loss deep hole.
Very impressed. You guys recovered a complete drive for my customer, and it wasn’t anywhere near what I thought it would be. I’ll be sure to recommend you if I am asked. Data Doctors wanted money to bring the drive you for them. Lol. Thank you. You guys have my business if I should need you.