“Very satisfied with the no-risk approach and opted for you because of WD rebate. Very professional csr.”
“Great service, quick turn around following drive had failed heads.”
“I just wanted to take this opportunity to thank Justin M. for making this process very easy, for being very accommodating, and for coming up with solutions that fit my particular needs. Thank you so much for the excellent customer service.”
“All my data was recovered!!”
“Great help and experience Data Recovery was able to recover all the relevant information from an 11 year Western Digital drive with no problems. Great updates and support during the entire process and the customer was completely satisfied with Datarecovery’s professionalism. Highly recommended!”
“Thank you very much. The customer is happy.”
“Service was responsive and fast. Unfortunately, we were not able to utilize the recovery service (boss determined they would spend the time to find back up copies of the data on the drive versus paying for recovery – insert shrugging emoji here – we shall see what happens with that!) Otherwise, service is great and we are going to send another drive out to you shortly.”
“The team was professional, prompt, and a joy to work with. My data was fully recovered and they went above and beyond to ensure I received it all. I’m definitely using DataRecovery.com if any futures drives break.”
“Excellent service all around, Justin was really helpful and professional.”
“Thanks for the recovery. it is great.”
“I had excellent help all the way even when the form did not fit what I needed Janet helped me and took over and filled it out for me. She was available at all times very patient, kind and understanding.”
“Fantastic job! Not only was everything done faster than I expected, but the overall service was kind and sympathetic to my needs. I was really happy to see that my data was all in its original file and folder structure as well.”
“Data Recovery was very prompt with communication and service. I would use them again if necessary.”
“Amazing customer service. Quick time.”
For this kind of fast, personalized service, I would have expected to pay so much more; however, in the end, the cost of the services was less than Seagate.
It was such a difference, he actually listened to me, and even better, he was not an intermediary. He was actually the guy doing the work. He was so nice, he did not talk down to me, or treat me like my data recovery need was unimportant because I am not some big corporate client.
I cried again, but this time because I have hours of precious footage of my grandmother who lived a very exceptional life and my family. It was so wonderful to see a video of my son when he was three. You can’t put a price on those kinds of memories.
I had an external drive that was considered toast by 2 other companies. DataRecovery.com was able to recovered 100% of my data. They were extremely professional and kept me informed with a very detailed step by step log. I also felt like the cost to recover my priceless data was very reasonable.
To say that I am a satisfied customer would be an understatement. I am deeply grateful to the great service, treatment and urgency you gave our case. You truly made our problems your own, and did close to the impossible to resolve these. In my 30+ years operating Campos Borquez, I have seldom encountered as good a service provider as yourselves.
Dear friends, I want to express my gratitude to you for such a professional job recovering the severe damage experienced by my hard drive. I have posted your contact information to the Principia College community, encouraging folks to contact you if they find themselves in that situation. Prior to identifying you, I had contacted several other recovery labs in the St Louis area. None were able to do the job. Your work was both timely and complete, but equally important it was done with such kindness and empathy when I was feeling so awful! Thank you again! Warmly, Karen
All in all the experience of this client is that Datarecovery.com is not only the gold standard in the delivery of the restoration of peace of mind and order, they are best described by the Japanese benchmark term “Dantotsu”, the “very best of the best” being the closest English equivalent.
Right from the pre-sales stage one gets a comfort level with Datarecovery.com that this is a firm that views their relationship with the client as a partner, not just a paycheck, in restoring one’s peace of mind. Their case numbers are not one of a data recovery sale but of a joint venture in restoring order and peace of mind.
I would like to thank the many clients who recommended Datarecovery.com to place one’s trust in and in turn the undersigned is now “paying it forward” to future clients who may fall into a similar data loss deep hole.
Very impressed. You guys recovered a complete drive for my customer, and it wasn’t anywhere near what I thought it would be. I’ll be sure to recommend you if I am asked. Data Doctors wanted money to bring the drive you for them. Lol. Thank you. You guys have my business if I should need you.