“Overall good experience. There was communication all along the process.”
“Everything so far seems to be recovered. Service has been very prompt”
“It took a little longer than expected to get hard drives scrubbed and returned.”
“I appreciate the requested updates and the detail that was contained. Thanks to alex for the help.”
“Top notch service, great team, fast and efficient, keep up the great work!!”
“My data was recovered successfully and saved on a drive I purchased from you. Your engineer renamed the drive “Recovered by datarecovery.com” I’d like to give the drive my own name but I am not successful. I sent multiple emails about this – I hope to hear back from you. Thank you for an otherwise excellent service.”
“I am happy with the service provided by Justin M. and Datarecovery.com. Thank you for recovering my treasured family photos!”
“Great communication and super prompt service. Thank you!”
“Thanks…did a random file open looks good thus far. Also added my outlook .pst files and all worked as advertised. I will say all is good…it would take weeks to try all the files.
Thanks for the help…this is a great relief to me!”
“Professional, accommodating, and knowledgeable staff. Will recommend Datarecovery.com to anyone needing this type of service.”
“100% recovered after my iPhone took a good long swim. I’ve already recommended this service to my business and friends.”
“Excellent service & communication. Fair price. All my data was recovered and the turnaround was really quick. Thank you!”
“Eric was very accommodating and knowledgeable, doing as much as possible while trying to keep the cost as low as possible. Facility and services were above my expectations.”
“The service was speedy and professional, and your engineer, Eric, seems to really know what he’s doing. Thx for the coffee mugs too.”
“Alex Sweet did an excellent job of handling my case. He communicated every step of the way, and was always accessible and accommodating with all my requests for portions of a successful data recovery. The bonus is when he provided a nice discount on the price. Excellent service overall!”
For this kind of fast, personalized service, I would have expected to pay so much more; however, in the end, the cost of the services was less than Seagate.
It was such a difference, he actually listened to me, and even better, he was not an intermediary. He was actually the guy doing the work. He was so nice, he did not talk down to me, or treat me like my data recovery need was unimportant because I am not some big corporate client.
I cried again, but this time because I have hours of precious footage of my grandmother who lived a very exceptional life and my family. It was so wonderful to see a video of my son when he was three. You can’t put a price on those kinds of memories.
I had an external drive that was considered toast by 2 other companies. DataRecovery.com was able to recovered 100% of my data. They were extremely professional and kept me informed with a very detailed step by step log. I also felt like the cost to recover my priceless data was very reasonable.
To say that I am a satisfied customer would be an understatement. I am deeply grateful to the great service, treatment and urgency you gave our case. You truly made our problems your own, and did close to the impossible to resolve these. In my 30+ years operating Campos Borquez, I have seldom encountered as good a service provider as yourselves.
Dear friends, I want to express my gratitude to you for such a professional job recovering the severe damage experienced by my hard drive. I have posted your contact information to the Principia College community, encouraging folks to contact you if they find themselves in that situation. Prior to identifying you, I had contacted several other recovery labs in the St Louis area. None were able to do the job. Your work was both timely and complete, but equally important it was done with such kindness and empathy when I was feeling so awful! Thank you again! Warmly, Karen
All in all the experience of this client is that Datarecovery.com is not only the gold standard in the delivery of the restoration of peace of mind and order, they are best described by the Japanese benchmark term “Dantotsu”, the “very best of the best” being the closest English equivalent.
Right from the pre-sales stage one gets a comfort level with Datarecovery.com that this is a firm that views their relationship with the client as a partner, not just a paycheck, in restoring one’s peace of mind. Their case numbers are not one of a data recovery sale but of a joint venture in restoring order and peace of mind.
I would like to thank the many clients who recommended Datarecovery.com to place one’s trust in and in turn the undersigned is now “paying it forward” to future clients who may fall into a similar data loss deep hole.
Very impressed. You guys recovered a complete drive for my customer, and it wasn’t anywhere near what I thought it would be. I’ll be sure to recommend you if I am asked. Data Doctors wanted money to bring the drive you for them. Lol. Thank you. You guys have my business if I should need you.