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Client Feedback

Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.

“

A big thank you for the help in recovering the thousands of photos. I was not aware that external drives are not safe forever. I will never again store irreplaceable photos in one place. The staff is very knowledgeable and handled my case in a timely and professional manner. In spite of my pleasure at getting a full recovery I hope I never do anything foolish to need your services again!!!! I will recommend your company to others without hesitation. Thank you again. Kristine M.

June 2017dropdown_num_4
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Jenny was helpful and responded to all my questions promptly. She was able to assist setting up the discounts promised by Ben and kept in communication throughout the process. The data was recovered fully, quickly, and I'm very happy to have my family pictures back.

June 2017dropdown_num_2
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Very smooth process, happy with the recovered data! Thank you! Friendly staff, Jenny, she made this experience one I will share with others.

May 2017dropdown_num_2
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Excellent" covers it all. You saved my hide

May 2017dropdown_num_2
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I felt like a brand new (unfamiliar) customer every time I called your office.

May 2017dropdown_num_2
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Thank you so much I am so happy and thankful to find your company. Your services were above and beyond and got the job done right! And fast! You guys really took amazing care of me, you helped me out with spare cables and recommended to me the website Newegg. I am so impressed with you guys, you guys did great. Thank you so so much.

May 2017dropdown_num_5
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Great job guys! I think all data has been recovered - at least all the data I've searched for has been found restored on the drive. Thank you so much. I hope that with the increasing power of computers, you will be able to lower the cost of data recovery for customers in the future. Thanks Again!

May 2017dropdown_num_5
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Great service and help. The price was very high, but I knew that going in. I did a lot of research on other similar companies and didn't feel comfortable with anyone else. In the end I'm glad a paid the premium and went with Datarecovery.

May 2017dropdown_num_2
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You guys recovered everything we had hoped for, saving us countless hours of work re-creating the documents, and preserving some precious images. Thanks Datarecovery.com!!!

May 2017dropdown_num_5
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It took longer than expected, but I am thrilled to have my pictures back from an external hard drive I had them on. I had accidentally run a back up of my computer onto the drive with my pictures of my daughter growing up, and they were able to retrieve the data! Thrilled!! The best thing is if they were not able to they would not have charged us.

May 2017dropdown_num_3
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I want to thank you guys for your patience. The service was great.

April 2017dropdown_num_2
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Excellent service, quick response and turnaround. Costly, but all data was succesfully extracted from my dead drive.

April 2017dropdown_num_5
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Service was very quick and 100% of my data was recovered, so that makes for a pretty excellent experience. Thanks.

April 2017dropdown_num_4
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It was a little pricey but it turned out worth it for what was on the hard drive. Thank you

April 2017dropdown_num_2
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Received the external hard drive and it looks like all our family photos were fully recovered and was able to access them easily and get them onto a new laptop/cloud service quickly.

April 2017dropdown_num_2
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Everything was recovered except for the half-transferred data I didn't care about -- everything I needed and wanted (and had forgotten about) was there. It couldn't have been better. Thank you so much!

April 2017dropdown_num_3
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I am an IT technician who in this case was working on behalf of the customer, and I can say from both of us we are quite satisfied with the process and the outcome. Dan was very helpful, the process was streamlined and easy to follow, and the ability to check status and see work notes was perfect. I would personally recommend datarecovery.com to anyone needing advanced recovery.

April 2017dropdown_num_2
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You did everything you said you would, very good service.

April 2017dropdown_num_2
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Expensive but worth the cost as there do not appear to be many, if any, options.

April 2017dropdown_num_5
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always a pleasure

April 2017dropdown_num_5
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Perfect recovery. Completely satisfied!

April 2017dropdown_num_5
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I am extremely happy the way the process was done quick and all my data was recovered. Job well done thank you

April 2017dropdown_num_4
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Thank you for the quick turn around and you kept me informed on how you were progressing. Big thumbs up!!!

April 2017dropdown_num_5
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very happy that you were able to recover my data. Thank you. I thought the price was a bit steep, however, it was my fault not to back up back up back up.

April 2017dropdown_num_2
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The data recovery service was awesome, I hopefully recover all files. The only problem that I had was with the financial department requesting the invoice of my credit card to request in my job the refund.

March 2017dropdown_num_2
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Full recovery - cannot complain.

March 2017dropdown_num_2
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Thank you Justin, for recovering my daughter's laptop. I really appreciated you level of professionalism. Thank you again!

March 2017dropdown_num_5
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It would have been nice to have instructions on what to look for and how to download. it was expensive to do this and not sure if it was worth it just for pictures.

March 2017dropdown_num_2
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The customer service was great! I loved the way they stayed in contact with me throughout the process, which ended up being longer than everyone thought. I think the pricing system is very fair, where you only have to pay for the percentage of critical data recovery. Thank you!

March 2017dropdown_num_3
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Very good experience, thank you.

March 2017dropdown_num_3

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