Client Feedback

ESS was great. They got back all my data. It wasn't free, but it was well worth the cost to have all my photos back. Now, I'll be double-checking my backup setup in the future to make sure it's actually doing what I think it's doing. Thanks so much, ESS, for very swiftly delivering exactly what you promised.

Good job, everyone! The only thing that would have been cooler is some manner of stats on what was wrong with my drive in the first place or what was recovered and what was not. All in all, excellent job!

I was very lucky I guess, that you were able to recover as much as you did. I am very grateful. I was treated with the upmost respect, which as a frustrated computer user, was very considerate.

Very speedy and everything was recovered.

So far, I haven't found any file that was not recovered. Thanks for your good work!

ESS did a great job and exceeded my expectations. I will certainly recommend ESS Data Recovery to anyone needing recovery service.

You guys absolutely ROCK!! Turn around time was super, updates provided as you processed the drive that failed and the return product was in great shape. Thank you for saving 3 years of data that I thought was destroyed.

You guys are the best! When I thought I was over for my client's data you guys save the day in a big way ... fast and effective is what I describe the experience as! Thank you and I will be sending clients your way.

The level of professionalism and communication I experienced with your company was second to none! My data was 100% retrieved and for that I am truly thankful. I am also a firm believer in better backups now, too. {chuckle}

Great job, all photos from my daughter's semester at sea were recovered. You've made her very happy! She was worried that all photos of a once in a lifetime experience had been lost.

You were fast, efficient, and did an excellent job. I am really satisfied with the whole experience!

Thanks you performed a great service for me. I will use you again in the future if needed and recomend your service to others.

I am stunned at the level of service I received. When the 1st company could not retrieve my data I really had little confidence anyone could. However, ESS took it, and in a week it was back in my posession. You are on my list of great vendors and while I hope I never have to use you again, its good to know......no, its GREAT to know ESS is there. Thanks much for all the help.

Thank You GUYS!!!

Your staff are very professional and helpful, and, of course, your service was tremendous. This was a first time I've ever had to do this, so it would have been a bit more helpful to have some more fundamental FAQs available for customers (like me) who aren't as tech savvy as others. That said, I had all the information I needed to authorize your work, which was fully successful! Thank you!

You did a great job recovering the data. Too bad only 5 of 6 partions were recovered but the most important files were recovered. You were very fast. Thank you.

I was very pleased with the service and I hope I never need it but I would use you again if the need arises.

Thank you very much for your service and support. The customer service that I received throughout the process was second to none. Jessica Urbonas was extremely helpful and understanding. Thanks again for recovering everything that we asked for and more.

The recovery performed by ESS was for my sister's laptop hard drive which stored all her children's baby pictures from the time they were born. As you can imagine, these were priceless. ESS was able to recover 100% of the data on her hard drive and the price was lower than most other recovery companies. Thank you very much for bringing these priceless photos back!

Quick and high quality service

Excellent & super fast service. I would recommend you to others. Thanks

Total recovery, I am very pleased.

Thank you! Thank you! Thank you! I am very pleased with the service you rendered to me. I would never have been able to finish my novel without your help.

Excellent service, very helpful, reasonable prices

Excellent customer service. I was very impressed with the turnaround time and full recovery of my hard drive. I will recommend to my friends that have the same problem.

Hi, the Staff was professional, very friendly, informative and FAST! Thank you, the service was excellent.

Thanks so much - you saved me a ton of re-work by recovering all of the needed data!

I have all my files. I'm so thankful that all my genealogy & pictures were retrieved. My family history was hours & hours of research work and very valuable to me & my family. It was expensive but worth every dollar.

Very nice service. Quick responses to questions, online case lookup and most of all, full data recovery! Exceptional service. I hope to never use your service again, but if I do have another drive failure you will be my first and only choice for recovery. I would definitely recommend your service to others.

Staff was very helpful with my questions. Was happy to have full recovery of my hard drive