Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.
Even though there was no information forthcoming from my damaged drive, the professional manner in which it was handled was impressive. Hopefully it will not happen again, but if it does I will call on ESS.
You guys did a fantastic job saving all of the pictures of my daughter! Thank you very much!
Great Service...Great Communication...A++
Excellent work.
The service was timely and of good quality. I have no problem with recommending this company to anyone who needs data recovery.
Simply. Thank you. A many hundreds of hard drives have been handled by me; but lo-and-behold, I had to damage my own. Due to lack of proper back-up procedures in place, I was fearful that certain important recent files were lost forever. Thankfully, 100% recovery was achieved. I cannot express enough gratitude. Excellent customer service. Great pricing (as stands in the data recovery field). Acceptable turn-around. Kindest regards.
ESS was very easy to work with. I have no complaints about the service I received.
I was ecstatic to know that you were able to retrieve all my data from the drive especially with how damaged it was. Thank you so very, very much!!! You guys are the bomb!!!!
As I expected, you did an absolutely outstanding job -- comprehensive and quick. I shall continue to recommend your services to my clients, anyone in need and fellow IT professionals.
You have a wonderful and very professional team. Kind, Understanding and reassurring. I would recommend you highly and plan on using you as my offsite backup team as soon as my current subscription is up.
I am very pleased with the service I received from ESS Data Recovery. You kept me updated during the recovery process and were able to make a full recovery of my lost data. Thanks again for the excellent service.
I am very happy and satisfied with the handling of my case. ESS team was able to recover all the data on my faulty drive and their price was very reasonable. When one is faced with the prospect of losing important data, one is at the mercy of data recovery services. It is reassuring to know that trusted data recovery services like ESS exist out there.
You did wonderful work and everyone I interacted with was very kind and professional.
100% of my data was recovered. Based on the quotes I was given from other companies, ESS had the lowest rates. Thank you.
You recovered 100% of my data at the quoted price at a reasonable standard return time. You're available all the time for consultation, what more could anyone ask for. Thank you for your prompt service.
Everyone was very helpful. We were very satisfied with the service. We would not hesitate to use you in the future.
Absolutely amazing that all of the data was completely recovered. after figuring the cost of re-creating the data that was on the drive, I saved at least 60K dollars.
You said 100% recovery, and as far as I can tell that's what it is. Thanks.
Received excellent customer service. Very knowledgeable and professional staff.
Very professional!
Thank you so much! The latest WD drive you sent is perfect and as if we never lost our data! The amazing ESS Data Recovery team has recovered years worth of memories - priceless family photos, important documents, and information that we were absolutely devastated to lose. What an amazing job - Kudos to ESS Data Recovery!
Communication during the process was OUTSTANDING. Your team is friendly and easy to work with. Other than the fact that I had to recover my data it was a very pleasant experience. I wish all 'suppliers' were as accommodating!!!
Nothing to complain, quick service, quick and safe shipments. Very good.
Got everything back. Very pleased.
Very professional service. Quick and reliable. Thank you.
ESS did a great job on this case. Our technicians were surprised that ESS was able to recover ANY data at all. A complete data recovery was a great result for us.
Very persistent and very good communication on your part. Thanks so much for your help and my client is very grateful.
Couldn't be happier. 80%+ of valuable pictures and data recovered. Professional and curtious service.. prompt responses to questions and delivery as advertised. Thanks for a great experience.
The service, as above was excellent. One possible change would be to be able to chose the file system target. In a Linux/Unix environment we have permissions and ownership that is different from an ntfs environment. So, possible choices could be: Windows - NTFS, Linux - ext2, Unix - UFS, Macintosh - not sure what the main FS is, but I think they can read all of the above.
ESS Data Recovery saved the day for us. Without your patience to find the correct parts to repair our hard drive we would have lost valuable data which would have crippled our business for many months. Our billing and customer data would have been lost and it would have taken thousands of dollars to recompile it. I tell everyone if your hard drive fails send it to someone who knows what they are doing send it to ESS Data Recovery.