Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.
I was referred to ESS after another data recovery company was unable to salvage the data on my hard drive. ESS took over the case and recovered my data at a fraction of any other competitor's estimated price. I would recommended this incredible company to anyone whose hard drive has betrayed them. There is no reason to spend more than twice as much money somewhere else. Their great value is only outdone by their incredible service. Thanks a lot.
Truly excellent work - all my data was recovered!
I am very satisfied with the data recovery process. It was professionally handed and all my data from my 250 GB drive which was over 75% full was completely recovered. I had tried couple of other companies who were not able to recover the data. I can tell that you guys have much more expertise in data recovery. I hope that I would not have to go through the recovery process again but if I ever do or have a friend who is in need of recovery I know the first place I would recommend. Thank you very much
Great service. 100% retrieval of all files. We are thrilled.
They recovered all my data from a badly damaged hard drive. Thanks!
I was impressed with the speed of your work and the courtesy of your staff. I would certainly use your service again (but hope I never need to) and would recommend you to others.
When my hard drive crashed, my husband tried to take it apart to fix it, then whacked it a couple of times with his hand because something was rattling around inside. I was sure you wouldn't be able to recover anything after that, but you did! All my treasured photos, my videos, my Ebay seller files, even my bookmarks! I was also pleased that your price was lower than what I was quoted by other services. Thank you for your excellent service, I'm 100% satisfied.
Thanks for the support. All data that I have accessed thus far has been complete. Well done. Great value too.
I'm very happy to have my image files back and have no complaints. I would recommend your services to anyone in need of this type of assistance. As an amateur photographer there were files I unfortunately had not backed up to another source and they would have been permanently lost (digital camera images).
All of my data was recovered and your turnaround time was excellent. It was very affordable considering what I had to recover and compared to your competition. I would highly recommend your service to anyone looking to recover data.
All data was recovered as promised. An overall good experience that I hope won't be needed again now that I have the portable hard drive to use for backups 🙂
Everyone with whom I spoke was very professional and courteous. I hate I had this problem, but ESS Data Recovery did a fantastic job. I got back 100% of my data from the damaged disk.
I can't believe what a great job you did recovering this data and in a very short amount of time. I am very pleased and have given your name to others that may require help in this area. Thank you again
All requested data was recovered and returned in a timely manner. Thank You.
I am extremely pleased with your service. You recovered all of my relevant data. Your representatives were knowledgeable and always knew the status of my case. Thank you so much.
We were so stressed at the potential loss of our data and it's impact on our business. ESS provided us constant feedback during the recovery process and made us feel at ease. We received all our data back quickly allowing us to continue projects for our clients. We will recommend you highly! Thank you!
You did a great job getting my data back!
Your recovery of my mp3's was a dream come true. I spent countless hours transferring my extensive vinyl collection to mp3. When my external hard drive crashed I almost died. But thanks to you everything was recovered. Since I got my music back I have done nothing but brag about your service, and I would highly recommend you time and time again for data recovery. Once again, thank you for a job well done. Sincerely, XXXXXXXXXXXX
Great communication. Recovered the whole drive. So far all the files I've worked with have been good. Thanks for getting back a lot of work. Back up! Back up! Back up!
Great service - courteous, efficient and we were able to use the same Snap Server.
Thank-you very much for your thorough and expedited service... I should be able to successfully pass my law school finals now!
You run a great business. From the initial contact on the phone to the follow-up throughout the course of the recovery process, it was excellent. I was impressed at each phase. And the speed at which the data was returned for being a non-critical case is surprising. You really do value your clients.
All the data was recovered and thanks very much! (I just wish the standard service was a little faster than 2 weeks)
Everyone was very helpful every step of the way. Recovery was accomplished as promised and described. (Actually, even better!)
I really appreciate that one hundred percent of my files were recovered.
If there was anything good about my drive crashing it was finding ESS. Customer service was A+++++ from the first contact to the UPS man at my door a few days later. I hope that I never need your services again but if I do you will be my first call.
I would highly recommend ESS Data Recovery to anyone. They provide professional and efficient service while keeping the customer 'in the loop' and at an affordable rate. I thought I had completely lost thousands of photos and was simply devastated. The customer service representatives were very knowledgeable and always reassuring. My questions were always answered in a timely manner either by e-mail or phone contact. A full recovery was made from my damaged hard drive! Thank you so much for all your hard work and dedication to a service that is very much needed in this day of computer dependence.
extremely satisfied as usual. Excellent job and quick turn around. My customer was very,very pleased
ESS is the best!!! I had some pic of my mom's photo albums, and she is now passed away, and I thought they were gone forever. I sent my hard drive to another data recovery place and they had no luck getting my data. So when I received my hard drive back from ESS and all my data (including mymoms pic)were there I was jumping up and down!! The cost was so worth not losing thet data. The customer service is the BEST everytime I called they always helped me out. Fast and friendly. I will recommend ESS to all my friends.
Very timely standard service, excellent data recovery. Still a touch pricey.