Client Feedback

Received drive, All data appears to be good. Thanks for the terrific service. What I think I liked about your service is that you track every move and I can log onto the website and see where I'm at in the recovery process. If I have a problem again I will definitely use your services again.. But.... Let's hope I never have to. 😉

Thrilled with the turn out! You got my hard drive back to me with all the photos! Overjoyed! Another company we sent it to first told us it was too damaged. They wanted to destroy but I said no - so glad I did because I sent it to you and WOW!

Everything woked great. Thanks Ron

The service and the quality of work provided by the company has been exemplary. I was able to retrieve the precious data that might otherwise been lost due to an inferior product that was recommended and sold by a major computer manufacturer. Thanks for a job well done!!

Efficiently processed in a timely manner and the restored data was made easily accessible by our remote client.

I would just like to say that your company is an absolute pleasure to work with. I will be referring you on every opportunity I get to others in my industry that need these services. Additionally, I will be sending a hard drive today for another consult. Thanks for being awesome!

Even though the recovery took longer than I had expected, it was at least as complete as I could have hoped. I will have no problem recommending you to others in the future.

I felt my case was in good hands . . . I appreciate the progress updates I'd get from time to time. Most importantly, I am glad you were able to recover my data. I'm sure you hear this a lot, but the price did seem extravagant, though it seems like every data recovery company is in the same ballpark (I 'shopped around' a little), so I guess that's just the way it is. I do like that you have fixed price quotes. If I ever need data recovery services again, I'd be happy to come back to ESS and would recommend you to friends with such a need. However, after this experience, I will be more diligent about performing backups (the last time I had backed up was over a year ago, and I sure paid the price), so that should negate the need to need data recovery.

Fantastic job, AGAIN!

The price was a bit high, but the results were fine.

My customer is extremely happy. That makes me happy. Great communication every step of the way. Excellent turnaround time. Thank you.

I appreciate being able to be in touch with the engineer(s) that are actually working on the case. Most business shield them by secretaries or someone else and I'm glad that you don't!

Amazing performance of top drawer quality. All 400+ GB of data recovered from a severely trashed RAID 5 system. Thanks you so much for your service!

Thank you so much for all your help. You were excellent to work with in recovering my data and compassionate about my problems with my hard drive. I appreciate the quality of care you took with my drive and its data. The great service I received is worth spreading the word!

Very satisfied! ESS Data Recovery was able to recover 100% of my data. However, there was some confusion about the initial price quotes.

I wouldn't trust anyone but ESS. When my heart was broken over possible loss, you saved 100% of my data and saved me. Yes, it's expensive, but it's SO worth it. Thank you isn't good enough.

I received the drive today and everything I was looking for is on here. Thanks again!!!

I got the irreplaceable data I needed off the drive. Thanks!

I WAS VERY PLEASED WITH THE OVERALL SERVICE I RECEIVED FROM THIS COMPANY, EXTREMELY FAST RESPONSES, AMAZING COMMUNICATIONAL SKILLS FROM THEIR SERVICE REPS, AND MOST IMPORTANTLY ALL MY DATA WAS RECOVERED AND MY UNIT WAS RETURNED TO ME IN TWO WEEKS TIME.

Very quick response and full recovery! Nice to work with! Thanks! 🙂

Another success story. I am very pleased with the job ESS did, great communication, fantastic customer service. Definite professionals.

Everything was excellent from mailing in the drive, to the initial evaluation and consultation, to the timetable and effectiveness of the data recovery, to the return of the recovered files. I did look askance at the rates but was pleased to see an adjustment made when the percent of files recovered was less that expected in the estimate.

I appreciate your service. You were able to recover personal, very important data for me that 3 places prior to you weren't able to. I have told everyone about you, you were the only ones able to do this.

Thank you for the swift procedure to recover my lost data. I was kept informed at all times as to what was happening in each part of the process. Since receiving the old and new disks back from you, I have transferred the data in question to back up disks and to a new installed drive.

Thank you so much. I thought thousands of my family photos were lost forever, but you recovered all of them plus years worth of my files for my work. I couldn't have done it without you.

Thank you guys for finding, for me what I thought was surely lost and never to be recovered again. I thank you guys for keeping me up on every step of the process and for this follow up, which gives me the chance to say you guys did an excellent job. Thank you guys once again and I will recommend your services to everyone.

I really appreciate your company concerns about my lost data and the fast responses in recovering all of my files and documents, not to mention Maria Vargasovia. She was such a sweet heart and very professional in handling my situation. I'm just so glad that I found your company on line. Thank you for a job well done.

I received my recovery media and was able to retrieve all the information that was on the original failed disk. I had backup tapes but they were a week out of sync. This service really saved a lot time.

We had a very difficult case. Your staff worked with our manufacturer to get the best results possible. Although it took longer than usual, I must commend you all for your dedication to our data recovery. Thank You!

We appreciated the follow up calls over the weekend. The process was also very smooth and full recovery was relieving. You provide a great service. Thank you.