Client Feedback

My experience was great the staff was very helpful very fast and informative. They walked me throught the procedure and were able to retrieve all of our files.

You guys are truly 'over the top'. Thank you so much so much!! Sorry i didnt ask at the time of service, as you know business files were 1 priority! Again, thank you may everyone @ESS enjoy family &friends during the holidays!!!

Everything was done quite well with the exception that the drive with my recovered data was not easy to navigate. Without a good knowledge of DOS I would never have found the data that I wanted and requested (buried deep in directories that would not display within Windows File Manager). As it was, I still was unable to find one file. Having said all that, I would recommend your service to others.

Excellent service. My archive drive was fully recovered, I couldn't believe. Would recommend to others for sure. Thanks.

I was surprised by how often I received updates via email and phone and was extremely happy to be kept informed of my case's progress. I'd recommend the company to anyone.

Very good and professional service. Saved my life!

Thank you for the great service. I think you recovered all of the data from the drive. Tony

Your service was professional, fast, and complete. It was a life saver for us!

Fast service for the standard option. 100% recovery saved my butt! Fair price and excellent communication. Very professional, would recommend to anyone in a jam. Thank you ESS.

1st rate professional service. Expensive but worth it to have all my files returned 100% complete. Highly recommended.

The service was fantastic and I would use ESS again, but hopefully, will never need to. Thanks SOOOO Much

Everyone was very professional and helpful. I would use you again if necessary!!

I was pleased with how Jessica Urbonas always followed-up with me before and after the services. Doug Foster was very helpful as well in helping me.

Excellent and speedy service.

I felt the price was a tad steep but the service and person that handled my case was excellent.

Everything went very well. Don't take this the wrong way but I hope I never need you guys again, however, if I do it is nice to know that you are there. Great service. Thanks

Great customer service and you really came through for me in a time of need!

ESS and particularly Scott were fabulous! What more can I say!!

Maria was outstanding her follow-up/-through on both the front and back ends.

ESS Data Recovery was extremely easy to work with. Ben McDonald promptly responded to my emails and phone messages and his customer service was amazing! ESS was reasonable priced and performed the data recovery quicker than expected. I am very satisfied with the service and would recommend ESS.

I'm really happy with the services, everything was done in a perfect manner as discussed before sending the hard disk and all data was recovered.I'll recommend your services. Many thanks

I am very happy with the services that were provided. The communication and customer service was outstanding. I would highly recommend your work to others. Thank you for a great experience and for recovering all of my data!

Case went from good outlook to worst recovery outlook to full recovery. Curious as why case seemed to be unrecoverable part way through. Still got all my data! Thanks again.

I was very happy with the work that was performed. Hopefully I will not need your service again, but would be happy to forward your information to anyone else who experiences the same problems.

Thank you for a full recovery. Great customer service every step of the way!!!

I received the hard drive yesterday-- what a surprise that your technician was able to recover all of the data on the drive! I had been under the impression that ESS Data Recovery would only be able to try to recover the list of targeted folders I had requested. When you told me it was a full recovery, I assumed 100% of the requested list. So this was a really nice surprise-- I'm so glad to have all of my data back! I have gone through it and all looks great so far.Thanks again!

Maria was very nice and promptly answered all of my questions. It was pleasant dealing with her.

Excellent job! I was very please with the quality of work and the timeliness of the recovery. Thanks again for all your hard work! Doug Foster was very professional, prompt, informative, and thorough... simply put, he was/is AMAZING!

We have successfully brought the recovered data online and verified access. Thank you for all your help and expertise. Your services have allowed us to return our clients to full operation. You have earned yourself a very happy and loyal customer. Many thanks!

Thank you. My experience with your company was seamless and I will recommend you to anyone who runs into the same situation as I did.