Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.
You recovered everything. Thank-you so much! My only 'regret' is that is was expensive to fix.
All data recovered. Thanks for the great service, Ran
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When you need the information on a disc that got fragged, these guys can help. With an estimate of 10 days, they finished in two. Hopefully, I won't need to use them again; if I do, I'm positive that they will do another impressive job.
Most excellent service and full success with recovery. Thank you very much!
Doug handled my case perfectly.
I am very pleased with the customer service and the technical service that Data Recovery provided me. I was expecting to only receive a partial recovery due to disk damage, and they were able to complete a full recovery! They literally helped salvage a piece of my academic career. Thank you very much.
100% Data Recovered as promised!
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Every step of the process was timely and professional. I recommend anyone searching for a data recovery service to start here.
Great communication. Extremely fast turnaround. Recovered data flawless.
Datarecovery.com did a great job recovering all my data from a large external drive. They not only recovered all the data but did it in much less time than I had anticipated. Huge thanks to them for retrieving data that would have taken me weeks or months to reconstruct. Scott
Datarecovery.com staff were always pleasant to deal with and well informed. They provided no false promises, only results, a fair price and (thankfully) a full recovery of my data. I enthusiastically recommend datarecovery.com to anyone with a data recovery requirements for fast, quality service.
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Customer service was fantastic, responses were fast and accurate. Most importantly, I had a full recovery of my data and sound advice on how to take care of the situation. Thanks!
Really quick turn around and gave me a deal on the price.
I was very pleased with the service and the speed at which you were able to resolve recovery of my disk drive. Thank you and hopefully I will not have to reach out to you again but if another issue comes up or someone else needs help you will definitely get my recommendation. Thank you again.
Thank you very much. Perfect job.
took a little longer and cost a little more. Outstanding recovery of data/ all was there and easy to repopulate files / would do again if needed and would recommend you / great service / let me know what was going on by email// loved it. thanks / Tony
Thanks a lot! We received the data and I was able to open it! You made me very happy. Best wishes, Nadja
The cost of data recovery always seemed outrageous. That is, until you actually need it yourself. Then you realize, its quite a bargain. ESS' personnel were courteous, patient, and extremely professional. They offer 24x7 recovery services, but just by chance the local office had closed down for that Saturday. But no problem, by the time I arrived they had one of their technicians there ready to start the recovery process. He worked through the night and I was able to pick up the 100% recovered data early the next morning. Just remember, always backup your data regularly and never, never offer your laptop a drink of coffee. But if you do forget, there's always ESS.
Our customer almost cried when I showed her all the data you guys retrieved. That was years of valuable research and website links that she couldn't replace. I think that speaks more than I can describe. Thank you.
It was very refreshing to receive excellent customer service, the likes of which is rarely seen these days. ESS demonstrated knowledge, courtesy and professionalism throughout and I particularly appreciated the direct communication with Scott who was always pleasant and informative. The evaluation report was also helpful and in my case, re-assuring. The data was successfully recovered and in less time than the earliest date estimated. Thank you so much for making me feel that the recovery of my data was just as important as that of a corporation.
I have no complaints with your service. I have used your service twice now and its been great. The only comment I have is that the cost of recovery could be lower but that's no fault of your company.
I am really pleased with the service, and with how well I was informed with how the recovery process was going. I am also thankful for the amount of data that was recovered. I am totally satisfied with with everything from this company.
Not that I am going to put ESS on speed dial, but I am going to keep the local address and number on my phone. ESS did an excellent job on recovering our data and I am sure glad they did. Thanks ESS
Thank you and to the staff from Doug to the Techs, keeping me aprised of progress and cost. Success is working together to achieve.
Very efficient and professional services. Data recovery met all my expectations.
Doug provided me with what I can only describe as the best customer experience I have ever had with a company I've never worked with before, period. He is incredibly awesome and a tremendous asset to your company. Give him a raise as soon as possible.
Joe, our Data Recovery Support Specialist, was the ultimate professional. He kept us informed of every step of the process and was very helpful and supportive. We were so lucky to find this company! Another company had previously failed to recover data from this same drive, and datarecovery.com was a lifesaver!