Client Feedback

Great cooperation and information. Recovery went just as it was planned.

WOW! Got everything back! Perfect service from Joe Keith!

Fast, accurate, professional and affordable. Datarecovery.com was able to rescue the data off of my external hard drive. The process was simple and fast. Highly recommended.

I am very happy with your service. Over 99% of my data files are back. The Valuation.xls spreadsheet is a 2008 version. Is the 2012 version around? It may be a wk3 file.

Laura --the customer service gal who called weekly--was great!

I had a hard time finding the building in Tempe where the Phoenix office is located. Maybe better directions on the company web page would help. Everyone was helpful, friendly. Price was high but my data was recovered so I suppose I shouldn't complain about the price. I will maintain backups for my data in the future.

I'm happy and would recommend you again.

I was very pleased with the level of service and professionalism. Glad to have done business with Data Recovery!

Always a pleasurable experience

I was thrilled with the level of service, the quality of service and the speed of service. The Business Relationship Manager who was assigned to my case was the same person from start to finish. She called me from home after normal business hours to follow up with me. My data was fully recovered with 100 % accuracy, all files and folders were restored exactly the same way as they were when my hard drive failed. Datarecovery truly knows the meaning of customer service. It was expensive, but it was worth it !!!

First Rate !

got everything on drive back. put back data that was supposed to backup on the cloud. but they were having trouble doing a restore. my data was newer than the cloud data. thanks for the help and meek & co will always use you guys. 2 times in 2 months. 100% recovery on both. thanks bob

I have had all my data recovered although it was very expensive, but worth the price. Service was prompt. I would recommend datarecovery.com to anyone who needs it.

Jessica Urbonas was very pleasant to deal with and helped me resolve my problem in a timely fashion. She displayed a sensitivity to my situation which I appreciated.

Extremely professional. Follow up calls and emails to keep us informed of the process. Complete recovery on a new drive was the perfect solution!

Not only was my data all recovered, but it was done with professional communication and inclusion that was the best I've ever seen.

Appreciated the ongoing communication concerning the status of the data recovery

I was so happy to hear from the data recovery specialist on the updates to my data recovery. Extremely fast and professional services. Thank you!

The Best

Communication was a bit limited because I only got one response a day but that was not a huge problem. The expectation was clear and the service was great.

Great and very timely service.

Everything was recovered. Timely emails were sent updating status of work being performed and where is was in the process of recovery.

I was very impressed with the level of service you provided. The specialist that worked on our case were professional and courteous. Thank you so much! We will sing your praises to all that experience similar problems from now on.

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Good service. I wish it was less expensive though...

Kevin and Laura were fantastic. Both are consummate professionals who have a real concern for the customer. I have bragged about the personal service I received and the great job performed in retrieving my data. On a scale of 1 to 10 I give the experience an 11. John

Expensive considering according to your people all that had to be done was recreate the FAT table. All data seems to have been recovered and the client was pleased to get her data.

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My sales rep was AWESOME! Thank you so much! I will be back with any other data recovery needs! Thank you!

I am grateful to have my data back. I like the Toshiba drive it came back on. I appreciate the hand-holding I needed during the decision process.