Client Feedback

I'm satisfied with the work performed. All our data was recovered and delivered back to us in a timely manner. Thank you for your service.

We were very pleased with the service we received. Our representative checked in with us often and returned emails and phone calls promptly. The process of recovering our data was easy and fast!

No issues and very nice to work with.

I'm very pleased with the service and recovery. I was worried you wouldn't be able to recover my photos but everything is perfect! Thank you!

Thrilled to get a full recovery! It wasn't cheap, but the drive was full of priceless family photos.

The entire process from shipping out my damaged drive to receiving the recovered data was quick and easy. All of my data seems to be there so far with no corrupted files.

Very satisfied with recovery and especially speed of process! Thank you Datarecovery!!!

The agent was courteous, helpful, and knowledgeable.

I am very pleased with the recovery. I got back the important data that I needed. Thank you very much!

The service and turn around time was great. I was kept in the loop of the status of my repair during the entire process. The only thing preventing an Excellent rating is that the accounting system was down for nearly 3 weeks and I was not able to get my official invoice for a few weeks after my repair was complete and my media was returned.

I only wish there was a better than excellent option. By far the BEST customer service I have ever experienced. From start to finish they have been helpful, honest, and friendly. I felt like my case was top priority from the start. Thank you all so very much. I can't tell you what it means to have priceless images back.

Thanks for the help, enjoyed working with you and got what we needed quickly

Thanks for the assistance, we got what we needed and quickly

The service provided was as described and completed in a professional and timely manner.

A little pricey for what the problem was, but the service more than made up for it. High recommendation.

Datarecovery is definitely in a class all by itself. I thought I had lost years of music that I use on a weekly basis. For me to rebuild the drive would have taken months. Instead, I called Datarecovery and spoke with Andrew and he assured me they would do everything possible to save the data on my hard drive. I have worked with other data recovery specialist in the past and I have never witnessed such Dedication and Professionalism yet with a personal touch as I did with Datarecovery. 'Andrew, Job Well-Done'. Datarecovery truly exemplifies the True Standard of Great Customer Service, Professionalism, an Superb Expertise in the field of Data Recovery and in a very Timely Manner. All the data was totally recovered without any loss at all. I Highly Recommend Datarecovery to anyone needing to recover data on any type hard drive. Thank You Andrew and Datarecovery! 5 STAR SERVICE and QUALITY!

I received the new disk and the two damaged disks. All data seem to have been recovered successfully. Thank you!

Excellent service. I was very happy that I got all my files back and it was very quick getting back to me. I appreciate all that you did.

Your service and professionalism were both outstanding. Laura and the weekend lady (sorry i don't recall her name) were very appropriately personable, professional and efficient and taking care of my needs. My case turned out to be fairly straight forward and I would have no hesitation recommending your services. Excellent job and thank you.

good service

I had little hope of recovering anything after the disc had crashed and refused to communicate, and the tech then decided to reformat the drive since he couldn't retrieve anything! I guess that shows how little I know about discs! Whatever, I was sure I had lost about 5 years of work on four websites and 4 manuscripts, as well as thousands of digitized images and so on. Working with Laura was a pleasure. She knew what your company did and how it worked and was willing to help the client understand what ever the client didn't understand. She was comforting when explaining that the charges were based on the amount of data that was recovered, if any, so that my decision to proceed was an easy one. Some sites have a fee which the client pays, regardless of the success of the services, so this sliding scale appealed very much. I had so little interaction with anyone other than Laura that I don't really have a basis for talking about anyone than her. I sent the disc, ALL of the data as recovered and placed on the external drive I provided forthat purpose and then it was returned to me. Period. The process was invisible and was exactly what it was described as being. I can mention the speed with which the work was done. The drive entered the process about as soon as it arrived, the recovery took place right away and the data was put on the new drive. Apparently the recovery process was so efficient that it even recovered data that I had deleted! So that data was placed on the new disc. Your techs realized what happened and had Laura call to see if I wanted it all that way. I said if the deleted data was basically in its own Recycle Bin as in a MS OS, I'd take it all, but if it was mixed in with the 'new' data, than I didn't' want it. She coveyed my reply to the tech department and the drive returned 3-4 days later with only the 'new' data. It was a smooth, efficient, effective process which Laura did an excellent job of explaining. You would do yourself a favor to clone her.

Wonderful experience. My client got all of her data back 100% they were very fast, kept me updated on every step of the way. Couldn't have asked for a better experience. Superb!

very fast and efficient service

Everything worked correctly....yay

got it all back! very happy. my wife thanks you! George

Datarecovery.com was able to recover all of my lost files and did so very quickly. The customer support was EXCELLENT and very accomodating. I would recommend datarecovery.com to anyone I know!

I was very pleased with the service from beginning to end! Laura Hunter was absolutely phenomenal! She called after hours to begin the process and saw it all the way through to completion!

Your service was quick and professional. It was especially convenient for me, to deal with the same reliable Tech, through out the whole process. I could not have been treated any better, even if I was the CEO of Ford Motor Co.

Very prompt and courteous service.

I was extremely pleased with the overall recovery. Everything that I thought was lost on my laptop hard drive was able to be recovered by your engineers. Kayla Simmons was extremely pleasant to work with and realizing that I had mostly personal files rather than work files was also very willing and helpful in negotiating a final recovery price. Although I do not wish for another major hard drive failure, I would not hesitate in the future to use data recovery again and will recommend them to both my current employer as well as friends. Thank you for a job well done which, without a doubt, exceeded all my expectations.