Client Feedback

Professional and helpful!

We have known Mike for many years & trust his knowledge & capabilites with our computer equipment.

Data was all recovered, and very quickly! You saved my customer's business. Thank you!

had a great experiance with your company hope , I never have to use you again but I will tell other people about your business. thanks bob

turn-around time could be improved and invoice could have been emailed earlier.

I just want to thank you guys for your effort in saving all my data. It seems 100% of my stuff has been recovered and I could not be happier! I would also like to thank Ben for working out such a wonderful price for me. You guys are really awesome and I'd definitely recommend you to others.

Thank you....Justin was great. He explained the process & corresponding pricing very clearly. I hope I don't have to use your services again, but if I do, I would certainly comeback Well Done!

I have used your services twice so far and both time my experience has been amazing!! Justin McClelland was very knowledgeable and very helpful! Again, thank you for your services and I have already recommended you to all of our 91 offices.

Just wanted to Thank Justin and crew for working with me on my hard drive issue., and making it affordable for me right now!! Happy Thanksgiving to you all!!!!!!!

Thanks to Jade, this has hands down been my best customer experience with ANY company . Could not be more pleased ...

Great service and fast turnaround.

Thanks for all your help!

They did a great job of recovering my data from a unreadable hard drive

Justin was great to work with!

You said you could do it and you did it! True professionals!

Friendly, great communication. Costly, but worth it.

You guys are amazing. Seriously. I really have to tip my hat to you for some fantastic customer service - you went above and beyond the call of duty to help me out, and I greatly appreciate all the time and effort you all put into both the case itself and communication with me. It was phenomenal. Thank you so much!

I am a Facilities Manager with a utility company. After doing some research into a number of 'Data recovery' companies I selected your company to move forward with my data recovery plans. My reasons for doing this were two-fold. First, you did not ask for a credit card before you determined if my data was salvageable or not. Unlike other companies I had contacted prior to datarecovery. Second, the personnel at datarecovery were very professional when they greeted me as well as when they contact me to update me as to the status of my data. I was not billed until the data was recovered and I took ownership of the data. Everything was 'above board'. I will surely recommend datarecovery to my friends and family members. I will spread the word about my experience. It is a pleasure to work with a honest company.

I had no problems with the service. Justin was great to deal with and the recovery of my files was successful. The price was higher than I would have liked.

I have had very pleasant experience during my interaction with Datarecovery. They were really expert in the recovery area. My hard drive was emitting smoke when connected. I decided to hire them to recover. within few day they were able to recover my data. I highly recommend to the people who are looking to recover their precious data.

excellent service

It worked perfectly.

Company was willing to stand by their product and policies when asked.

Great Service. It looks like you rebuilt the original HD but it doesnt boot. But all data was placed on a USB Drive. Thanks

Laura was extremely helpful and supportive!

Thank you Datarecovery.com. When my computer broke down, it was a nightmare. I was lazy enough not to make any back up of my important files, some of which were critical for my small business. My computer-wiz friends tried to retrieve lost data for me claiming their all sorts of expertise but no one succeeded. Then someone suggested Datarecovery.com. Datarecovery.com's service was professional. They recovered all my files neatly in a very short time. I could have lost some files forever, of which the values are not countable. I recommend Datarecovery.com to anyone who is experiencing the same nightmare as the one I had, with no hesitation at all.

Dear DataRecovery, I would like to take this opportunity to provide a big thank you to Laura Hunter, who has shown utmost professionalism and a very positive attitude towards me and my faulty hard drive during the many months we have been assessing the situation. Laura has given constant follow-up and maintained the agreed parameters at all times, and even at moments of despair for me, has kept her cool and helped us all move ahead! I have been lucky to have her as my point of contact, and I look forward to working with her again in the future. My very best regards

If I ever experience HD problems in the future, rest assured I will call datarecovery.com.

I don't normally write recommendation letters but in the case of Datarecovery.com, Inc. I feel I need to make an exception. I was frantic because I thought I had lost all my pictures, music, and data files that were stored on an old external hard drive. I had recently gotten a new computer and had not yet had a chance to copy all my files from my external drive(my backup) to my computer. And of course, what should happen but my external drive died. I quickly called my office IT person and told him what it was doing. 'Not good' was all he said. After examining the drive, he said it was dead and that there might be a slim chance the data could be restored through a third party. He had heard good things about Datarecovery.com, Inc. and suggested I call them. From the moment I got Justin McClelland on the phone, I felt better. He was calm, confident, and didn?t make me feel like an idiot for not backing up my backup. There was no cost to have them examine the drive and he worked with me to get my data back. Not only did Datarecovery.com, Inc. restore all my data, the files came to me organized in the same folders and formats as on my original hard drive. I would highly recommend Datarecovery.com, Inc. for anyone who finds themselves in the same situation. It was such a relief to get everything back.

Your customer service is phenomenal. Very professional, and in contact at every step.