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Client Feedback

Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.

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You guys are the BEST Specially LAURA

October 2014dropdown_num_5
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Great service. Thanks!

October 2014dropdown_num_2
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When I lost the information in my hard drive, my world stood still. With three empty external drives available, I had no backup. Information stored (mostly photos and family stuff) was, and is, invaluable to me. After the initial shock, I started my research on data recovery here in Puerto Rico, to no avail. Then I remembered your ad in a computer magazine, and went to your website. Of course, I looked over some other alternatives (including the drive manufacturer) but always came back to Datarecovery.com. My gut feeling was, ?They sound so genuine?. I read your whole webpage like ten times before I wrote my first e-mail. Your online representative, Justin McClelland, was very supportive and assured me from day one that his team would do anything in their hands to help me. He never gave me false hopes; his straight talk was enough to convince me. Today I am very grateful to Datarecovery.com because you recovered my precious information. I can fairly say that at least 98% of it is back. Unfortunately, some PDF and Excel files appear to be corrupted. But I can live with that. I am hopeful that someday this will also be recovered. The important thing here is that, thanks to God and with your help and excellent service, everything is back to normal. And now I have three backups! You have a very satisfied customer in Puerto Rico. I will be forever indebted. God bless you!!!

September 2014dropdown_num_2
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Excellent work. Their professional way of recovering the data saved us. Thank You. Highly Appreciated.

September 2014dropdown_num_4
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Excellent technical and customer service. Will definitely be bringing more business.

September 2014dropdown_num_3
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Prompt, courteous and effective!

September 2014dropdown_num_5
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As of 8/30/14, so far, so good for locating my lost data. I have not encountered any problems so far. Eric Urban, in Tempe, was very professional, with good tech understanding and explanation for this case number. Thank you.

September 2014dropdown_num_5
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Thank you all, very good service

August 2014dropdown_num_3
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You guys are life savers!! Thank you!!

August 2014dropdown_num_2
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Service was excellent all around. Many thanks to Justin for great customer support!

July 2014dropdown_num_4
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Sadly, the info recovered was all info I was able to see prior to your attempt, but I knew it was a gamble on my part going in. You all did your job in a very professional and helpful, friendly manner, and I would recommend your services to anybody. Thank you

July 2014dropdown_num_5
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We are consistently delighted with the level of service and professionalism we experience from our frequent dealings with datarecovery.com. Every time I speak to a technician, they are courteous, knowledgable and the work gets done in a timely manner. Laura Hunter is our representative and she is absolutely fantastic and always replies to our requests immediately. Thank you!

July 2014dropdown_num_2
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Working with Andrew Enders (and Kevin Thole) was a very good experience. They were extremely helpful during the entire process. Andrew was kept us informed about our hard drive through the entire process. We would recommend your company to anyone who had needed a data recovery service.

June 2014dropdown_num_2
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Thanks for your help in recovering not only my pictures, but all of our files!

June 2014dropdown_num_2
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the phone service was always prompt and helpful and pleasant. i felt checked in with during the process and there was a full recovery.

June 2014dropdown_num_2
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My client was dead in the water. They had made no back-ups. I had constantly begged them to make back-ups. This was a very good learning experience for those who do not make back-ups. The Data Recovery team made it possible for my client to get there data back and continue business as usual. Thank You Bill Chesnut Quality Computer Service

June 2014dropdown_num_2
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Nice job getting this done so quickly!

June 2014dropdown_num_2
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Everyone was very professional and helpful along the process. Willing to work with my schedule.

June 2014dropdown_num_2
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Quick and fast solution to our issue. Friendly staff. Need a better intercom system at the front door though.

June 2014dropdown_num_2
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So far everything is there that we lost! Thank you!

May 2014dropdown_num_2
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thank you all so much for recovering my data & in a very timely manner, plus keeping me updated thru the process!

May 2014dropdown_num_2
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Recovery was mostly successful, I still have a good amount of files that were located on the desktop which are corrupt.

May 2014dropdown_num_5
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Very pleased with the data recovered.

May 2014dropdown_num_2
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You all went the extra mile to get my data back. My case administrator, Laura Hunter, was a great representative for your business. I'm sure she has to deal with alot of frantic people concerned with loss of their data, and she does a fine job. Thank you.

May 2014dropdown_num_2
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Denise was very responsive and also had great follow up. Your pricing seemed high, but I appreciated the WD discount!

May 2014dropdown_num_2
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We appreciate everything you did for us. We are now functioning on a normal level again.

May 2014dropdown_num_2
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Data Recovery's Customer Service and Care is phenomenon, they truly provide high quality assistance and answer your questions straight out! I highly recommend their service! Dr. Victor Vazquez, CHCM, CSI, REM, CPEA, EIT, Puerto Rico

May 2014dropdown_num_2
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Have never had an issue with Data recovery. Good job.

May 2014dropdown_num_2
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Kept me VERY informed and the customer service rep was incredibly nice. Thank you!

May 2014dropdown_num_2
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Great job!!

May 2014dropdown_num_2

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