Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.
When the hard drive I used broke; Western Digital website listed various companys. Data Recovery was the one that stuck out because I can see a number to call and an address. From that first call, I was very impressed with your service! Justin, who I worked with was excellent on his follow up and communication. It was very much appreciated!
After my drive fell off a high table and quit working I took it to two data recovery companies that could not get my files off. Datarecovery.com was able to successfully recover 80 percent of my files. I thought I had lost all my Europe pictures and video and they recovered it all! You have no idea how much I appreciate the work you do. Thank you!!! 🙂
Thank you for your help! We are very thankful for your expertise and help. I would like to know exactly what you all did--why the bill was what it was but at the end of the day, it was worth it. Thanks again! Todd
Received the Disk and Data so far looks good.
Wow! The recovery was simply excellent. It was actually more than what I was hoping for. Expensive...but well worth it. Thanks.
Denise, Good job on this for us. Thanks, Darryl
Excellent service (technical and customer) provided to me by Andrew Enders in the process if recovering my data. It is very refreshing to work with courteous and professional individuals like yourself. Though I hope to not need them, I will certainly utilize Datarecovery.com's data recovery services in the future should the need arise. Thank you, and please be sure to pass along this message to Andrew's supervisor and management so that he may be recognized for the good work that he does. Best Regards, Mark
Justin was excellent to work with! Thank you for your help!
Andrew was great to work with. Thanks very much all your help. My client very happy. - Jean-Claude
Denise Santos was my customer rep/case manager, and she was wonderful. She walked me through everything to expect, answered all my questions thoroughly, and checked in with me throughout the process. Everyone else I happened to talk with was also 100% friendly and professional. I've already told several people I know to use DataRecovery.com if they ever need such services. You all are wonderful.
The service provided was very good.
Their service was very quick and professional. I would refer Datarecovery to anyone who requires this type of service.
I was very pleased at having all of my data recovered.
From first contact to final delivery your service was excellent. We were kept informed of each step of your progress. We experienced a 100% recovery and had our computers up and running in a matter of days. Thanks
datarecovery.com was extremely helpful in recovering family photography from a damaged drive. I am also appreciative of their willingness to work with our budget to bring back memories we feared were lost. Thank you, thank you, and thank you!!! Many thanks to Andrew Enders, the representative that handled our case.
Everyone I contacted was smart and professional. We will use this service again. I really appreciated the quick turn around on the recovery.
From beginning to end the service I received was Excellent. I was contacted/updated during every step of the process and always felt that my satisfaction and the recovery of my data was the #1 goal. Thank You!
Justin was outstanding to work with - I really appreciate his creativity and his help in recovering our data.
Laura Hunter was amazing. Great attitude, frequent updates. Great Perseverance by DataRecovery. You guys are life savers. You exemplify what great customer service looks and feels like. Nice job to all that assisted in the background.
The only comment I have concerns the cost. The recovery was extremely expensive. It has taught me the lesson to back everything up in multiple places frequently so if an external drive dies, it dies.
The process was fast and exceptional from beginning to end. Laura was very knowledgeable and assisted throughout and was available whenever we had questions.
The representative working on my case was very understanding, thorough, and quick with all of the tasks required. I would recommend not only Datarecovery.com to co-workers and friends, but also my case worker specifically!
I am very happy with the service Datarecovery provided. They worked with me to help lower the cost and was able to recover all of my data. Also kept in touch with me throughout the process.
All went better than expected. Thank you.
Sticker shock was kinda unpleasant but was pleased with the service and am glad to have my data back. Thanks!!
I am very pleased with the recovery that Datarecovery did for me. All of my data was recovered, the process was quick, and I received timely updates throughout. Thanks!
All data was recovered and communication was very good.
Andrew was excellent to work with!
The experience with datarecovery was excellent.
Fantastic service.