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Client Feedback

Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.

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Excellent service, fast and responsive. I got my data recovery much earlier than your estimated time.

October 2018dropdown_num_4
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Other than the cost, I was very pleased with the service received. Timely response to my request.

October 2018dropdown_num_5
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Not one byte missing out of 1.2 terabytes! Very pleased!!

October 2018dropdown_num_2
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Data saved and in a timely manner. I will use your services and recommend you to my colleagues.

October 2018dropdown_num_2
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Thanks for working with me on getting the data restored. I would recommend you to any of my friends. Great work. Luis.

October 2018dropdown_num_2
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Took longer than expected but had very good communication with me throughout the process. I didn't end up getting back the files I really needed but that is not their fault. They compensated the files they couldn't retrieve with a discount.

October 2018dropdown_num_4
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Very good service. I recovered all my data. Thank you.

September 2018dropdown_num_2
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No problems, thank you so much!

September 2018dropdown_num_2
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The service and work I had completed was beyond what I could have expected. I am so grateful for your flexibility on costs and the speed at which I had my data recovered and returned. I would recommend your company in a sec and would like to express my appreciating for your great service. Thanks Brad

September 2018dropdown_num_4
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Great service. Got 99.999% of the data back. The price is killer, as in it costs a whopping $[...] for my Seagate 4 TB (5 years old) with a crashed head and was told it needed 5 donor drives to get the parts to perform the recovery. Other than price, I would recommend them. Should have bought a 4 TB HGST NAS drive to replace which costs $140 as of 2018. Let this be a lesson, back up your data or buy a new hard drive every 5 years!

August 2018dropdown_num_4
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I was satisfied with the service

August 2018dropdown_num_3
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great service and professional work

August 2018dropdown_num_3
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Because I had confidence in Data Recovery, I never questioned the charge. Next, you pro- ceeded with a process that worked beautifully. The result? a completely satisfied and happy customer whose past records are here to stay in a new backup.

August 2018dropdown_num_2
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thank you very much, I am very satisfied with your services

August 2018dropdown_num_5
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All the personnel were very helpful and kind during the process. I will recommend your services.

August 2018dropdown_num_2
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All data was recoverable, however when I tried to use the WD Passport I purchased via Datarecovery it was broken; possibly by UPS. Datarecovery was able to get me a replacement free of charge. Would have been nice to see a price breakdown structure. Do you charge by the hour, complexity, etc. I was a bit shocked when I saw the price for recovery.

August 2018dropdown_num_2
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I was very happy with the professionalism of the staff and the prompt reply as to what needed to be done. All data worked on my new drive as if nothing happened. I would definitely use y'all ( although I hope not ) again and will recommend this company to anyone I know. Thanks again. Also the military discount goes pretty far with some people so It would be a good idea to show that you are military friendly.

July 2018dropdown_num_3
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I am really impressed! Thank you VERY much for your help. Roxy was VERY helpful and is someone i think you should definitely keep. Thank you especially to the tech who helped recover data on this drive.

July 2018dropdown_num_5
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great & fast

July 2018dropdown_num_2
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I had given up hope of ever fixing my hard-drive, as every data recovery store in my country had said the data is lost but thanks to your hardwork. I got it back. Thank you Data recovery.

July 2018dropdown_num_4
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Everything went smoothly and every agent I spoke with over the phone and via email where very informative and easy to work with. Everything was recovered successfully but did have one main missing folder that was not on my drive that was sent back but was still located on the recovery backup that you all made in house. Was told I could either send the drive back to have the additional data transferred to the new backup drive or I'd have to purchase a thumb drive at an additional $50 that I was not expecting. Opted to purchase a thumb drive due to this material was very time sensitive for graphic design projects and didn't want to risk damage of the new drive in transit. Other than that it was a pleasant experience working with Data Recovery.

July 2018dropdown_num_2
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Excellent results in a very timely manner. I would use this company again without hesitation!

July 2018dropdown_num_2
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It all looks good. I haven't gone through everything, but all the important files seem to be there. THANKS!

June 2018dropdown_num_2
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Overall good experience. There was communication all along the process.

June 2018dropdown_num_3
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Everything so far seems to be recovered. Service has been very prompt

June 2018dropdown_num_2
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It took a little longer than expected to get hard drives scrubbed and returned.

June 2018dropdown_num_5
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I appreciate the requested updates and the detail that was contained. Thanks to alex for the help.

June 2018dropdown_num_3
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Top notch service, great team, fast and efficient, keep up the great work!!

June 2018dropdown_num_4
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My data was recovered successfully and saved on a drive I purchased from you. Your engineer renamed the drive "Recovered by datarecovery.com" I'd like to give the drive my own name but I am not successful. I sent multiple emails about this - I hope to hear back from you. Thank you for an otherwise excellent service.

June 2018dropdown_num_3
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I am happy with the service provided by Justin M. and Datarecovery.com. Thank you for recovering my treasured family photos!

May 2018dropdown_num_4

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