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Client Feedback

Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.

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Data looks good. Very pleased with the results. Well worth the money.

September 2021dropdown_num_2
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The return took longer then expected, but the end product is well worth it.

September 2021dropdown_num_2
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It was worth the wait - all my data was recovered without issue.

September 2021dropdown_num_2
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Everything worked out great. Thanks!

August 2021dropdown_num_3
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They were very professional and honest about the issues I was having with my WD Drive. After they diagnosed my drive, they provided me exceptional customer service. I had all of my family pictures and works documents on the drive which they were able to recover. I would definitely recommend anyone who has a WD drive that needs to be recovered to use datarecovery.com. Thank you for everything.

August 2021dropdown_num_2
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I like the regular updates provided from the team about the case. I am satisfied with the output from the team in data recovery. thanks!

May 2021dropdown_num_2
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It was easy , fast and reasonably priced. Customer service is excellent and our customer was very happy with the data they recovered. I would use them again, and I am. Another customer this week wanted data recovery, so I sent their external harddrive in to DataRecovery.com as well.

February 2021dropdown_num_2
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Thanks for the timely service.

February 2021dropdown_num_7
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Data Recovery team has done a fantastic job recovering my data from a broken hard drive. I like to say thank you to the team. Now I will tell all my friends and family about your service. One thing though the price for this service is high. I will tell my friends to only use your service if they absolutely need the data from a broken hard drive

November 2020dropdown_num_2
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Great work! I got the videos I thought I'd lost forever and it only took a week's time! Thanks!

November 2020dropdown_num_2
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Great job! Mr. Matthew H. is very responsive and helpful. Very appreciated.

November 2020dropdown_num_2
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I was very pleased with the service I received, the frequent updates to my case status and the persistence with which their team worked to recovery my data. VERY happy and a satisfied customer for sure! Would highly recomment.

October 2020dropdown_num_2
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The customer service was excellent, and my representative Sandi [...] was friendly and knowledgeable. She was able to answer all of my questions quickly and effectively. Unfortunately, all my data wasn't able to be recovered 100%. However I would still recommend Datarecovery.com as their professionalism was A+.

October 2020dropdown_num_2
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Capturing my data was a lifesaver. Very good people to have dealt with.

October 2020dropdown_num_2
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Excellent and quick communication and all pertinent data recovered. Highly recommend.

September 2020dropdown_num_2
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Was able to get back all of my lost files!!

September 2020dropdown_num_2
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Everything is well recovered. Please send me an original external hard drive. Thanks

August 2020dropdown_num_2
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Very organized. Very fast. Most importantly, I got all of my irreplaceable files recovered.

August 2020dropdown_num_3
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I got my data back and I'm very pleased, I didn't even realize what was on the hard drive, so it's given me peace of mind knowing that I can dispose of that old hard drive without worry.

August 2020dropdown_num_3
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Very fast service. They keep in contact with you through the whole process. My data was recovered.

July 2020dropdown_num_4
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The service was Excellent...very efficient turn around time... when I called with a question or two the representatives were very courteous and patient. I really liked the fact that I could check in online and view the status of my case. The whole process was made easy for me from application to submitting my damaged media to receiving the recovery drive. 5 stars...I would definitely refer this company to others. I received the lead from another friend who was very satisfied with the service. The price was almost half of what another company wanted to do the same job. I am thrilled, I thought my critical data was gone forever....thank you to the Data Recovery team.

May 2020dropdown_num_2
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Justin did a great job of communicating with me throughout my entire data recovery process. He was able to provide a fair price for the recovery and data transfer, and was prompt in his replies/follow-up with me. My data arrived as promised, and his team was able to recover what looks to be all of my information. I can't thank him and his team enough, and am VERY IMPRESSED!!

May 2020dropdown_num_2
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My data was successfully recovered. Thank you for your help and quick turnaround.

April 2020dropdown_num_2
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I picked up my external hard drive with the recovered data this afternoon. All appears to be in order. Thank you so much to you and your team in Pleasanton! I couldn’t be happier with the results and the quick turn-around. My business depends upon data, and you delivered. [...] Thank you, thank you, thank you!

April 2020dropdown_num_3
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I am soooo happy that I was able to have my pictures that I thought where lost for good recovered!!!

April 2020dropdown_num_2
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It looks as if Data Recovery has saved 100 percent of my files that you were able to retrieve from the old hard drive.

I must say I will RECOMMEND your company to others that are in need of your services. I am 100 percent satisfied with the service, the professional attitude of your company and the fast response for getting the information recovered and back to me as fast as you could.

I cannot thank you and your team enough for all the awesome and fantastic work and efforts you’ll put forth to help me out.
Thanks a million

April 2020dropdown_num_2
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100% successful. Glad I found you guys. Will use again if ever needed.

February 2020dropdown_num_2
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Very satisfied with the no-risk approach and opted for you because of WD rebate. Very professional csr.

January 2020dropdown_num_4
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Great service, quick turn around following drive had failed heads.

January 2020dropdown_num_2
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I just wanted to take this opportunity to thank Justin M. for making this process very easy, for being very accommodating, and for coming up with solutions that fit my particular needs. Thank you so much for the excellent customer service.

November 2019dropdown_num_4

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