Our engineer removing a hard drive from a fire-damaged RAID at our St. Louis laboratory.
Datarecovery.com provides extensive RAID data recovery and ransomware recovery services through our laboratory in Edwardsville, Illinois, located just 20 minutes from downtown St. Louis.
If you’re considering another data recovery firm, ask to see their laboratory. We do not operate mailing offices; our Edwardsville location has a fully outfitted laboratory with certified cleanrooms and an on-site hardware inventory with thousands of hard drives, solid-state drives, RAID controller cards and other hardware.
Through risk-free evaluations and our no data, no charge guarantee, we provide total assurance as your case progresses — and with multiple service levels, we can help you restore key systems with minimal downtime while keeping costs in check.
Set up a ticket online to get started or call 1-800-237-4200 to speak with a RAID data recovery specialist.
RAID Data Recovery for All Systems
Whether you are running a RAID 5 that suffered a failed rebuild or a complex nested RAID, our engineers utilize specialized hardware to clone every readable sector before reconstruction begins.
To protect your data immediately following a crash, we suggest following these steps:
- Power down the hardware. Continued operation or repeated reboot attempts can cause physical damage to the platters, especially if the failure is mechanical.
- Avoid RAID utility repairs. Software like Chkdsk or fsck is not designed to handle RAID geometry issues and can overwrite critical metadata.
- Document the drive order. Labeling each disk by its original bay number is vital for re-striping the data correctly during the recovery process.
- Consult the manufacturer’s documentation. Before attempting any firmware updates or controller swaps (for common brands like Dell, HP, or Synology), review the specific hardware logs to identify the root cause of the crash.
- Seek professional imaging. If the data is mission-critical, the safest path is to have the disks imaged in a controlled environment to avoid further media degradation.
Related: RAID Data Recovery: Why Automatic RAID Rebuilds Fail
The Leaders in RAID Data Recovery
Recovering data from enterprise-level storage requires a combination of localized infrastructure and deep technical expertise. By maintaining a physical laboratory near St. Louis, we provide transparency, speed, and dependable results.
Advantages of our services:
- On-Site Engineering and Cleanrooms: All physical repairs take place in our Edwardsville facility, ensuring your hardware is never outsourced or shipped to a third party.
- Immediate Parts Availability: We house a massive library of legacy and modern components to begin work on your case without sourcing or shipping delays.
- Ransomware and Logical Expertise: Our team specializes in recovering data from encrypted or corrupted volumes, and we’ve worked diligently to provide recovery solutions for a number of major ransomware variants.
- Enterprise-Level Security: We maintain strict chain-of-custody protocols to ensure your sensitive corporate data remains secure from the moment it enters our laboratory.
- Risk-Free Evaluations: We provide a clear assessment of the recovery possibilities before you commit to the full service, backed by our no data, no charge guarantee.
Related: Data Recovery Challenges: Simultaneous Head Crashes in RAID 10 Arrays
Get Help with RAID Failure in St. Louis
We believe in providing a transparent and risk-free service model for every client. Our no data, no charge guarantee means you only pay a recovery fee if we successfully return the files you need. By operating a full-scale laboratory with purpose-built systems, we can navigate the complexities of any storage failure while keeping you informed at every step.
If your system is offline or showing signs of failure, we’re here to help. Submit a case online to get started or call 1-800-237-4200 to speak with a RAID data recovery specialist.
