A BIOHD-8 error code indicates a failing storage device — most commonly, a hard drive, though solid-state drives (SSDs) may also present this issue under certain circumstances. The error occurs on HP laptops and desktops during the boot process.
Below, we’ll explain the process that prompts the BIOHD-8 error and provide a few tips for resolving this issue. However, if you’re unable to access a storage device that contains important data, we strongly recommend seeking professional assistance. Most hard drive failures cannot be fixed without specialized tools and expertise — and operating a damaged hard drive can make the problem worse.
Datarecovery.com provides risk-free evaluations, and all of our services feature our no data, no charge guarantee. Call 1-800-237-4200 or submit a case online to get started or read on for more information about the BIOHD-8 error message.
What Causes a BIOHD-8 Error?
Computers perform basic tests during startup to ensure that all storage devices are functional. HP’s SMART check is a custom-built hardware check similar to the POST diagnostic testing system used by all Windows machines, and it presents a BIOHD-8 error when a storage device shows indications of an impending failure.
Depending on the nature of the failure, your computer may still boot — but you may need to use safe mode to access your files. If this is the case, back up important data immediately to a separate storage device. We do not recommend operating your device if it shows any signs of physical failure, which may include:
- Whirring sounds, clicking sounds, or other unusual noises
- Extremely slow operation
- File corruption
- Drive does not spin when powered on
Related: How Can I Tell If My Hard Drive is Broken?
Occasionally, BIOHD-8 is an indication of virus infection. In this case, operating your computer in safe mode may restore temporary access to your files, but exercise extreme caution when copying data to another device. Scan all recovered files for malware infection before opening them using up-to-date antivirus software.
Fixing a BIOHD-8 Error
If you receive a BIOHD-8 SMART error message, you should replace your storage media as soon as possible. First, you’ll want to back up your data.
Following these steps may restore temporary access to your hard drive or SSD. Note the word temporary. Hard drive issues rarely resolve on their own — if your device runs, you’ll want to back up everything important as soon as you can.
Steps to take:
- Attempt to boot in Safe Mode. If you don’t see an option for Safe Mode, hold down the Windows logo key + R while restarting your computer. Type msconfig in the Open box, then select OK. Select the Boot tab, then select Safe Boot under Boot options.
- If Safe Mode works, back up your data. You can attempt to restore normal Windows operation by using the Startup Repair feature, but we advise against storing important data on the affected device.
- If Safe Mode doesn’t work, try removing the storage device and accessing it with another computer. Do not attempt this if you’re uncomfortable with the process.
Running chkdsk or other disk health utilities may restore the drive to an operating condition. However, disk health utilities (especially chkdsk) can also make the problem worse by forcing a failing drive to operate, which increases the chances of a serious failure. You should only use disk health utilities if you’re certain that you do not need the data on the hard drive.
Data Recovery for HP Laptops
SMART errors are serious symptoms that indicate impending hard drive or SSD failure. If you need to recover data — and Safe Mode doesn’t provide access to your files — you’ll need to work with an experienced data recovery provider.
Datarecovery.com can help. To get a free media evaluation, fill out our online form or contact our team at 1-800-237-4200. Our no data, no charge guarantee protects against unexpected costs as your case progresses, and with industry-leading technology and certified cleanrooms at every location, Datarecovery.com provides peace of mind — and fast access to your data.
