Hard Drive Spins But Is Not Detected: How To Fix

If your hard drive seems to “spin up,” but your computer can’t recognize it, you’ve got a problem — but in many cases, the solution is fairly straightforward (the quickest and most likely solution is to check your data connections)....
March 4, 2024

How to Destroy a Mobile Phone Permanently

Most of our customers want to recover data from damaged storage devices — but occasionally, clients ask us how they can permanently destroy their files.  That makes sense to us. Our data recovery specialists know how to recover data from...
March 1, 2024

“Reboot and Select Proper Boot Device:” Troubleshooting and Tips

Your computer might present the following error message when failing to boot its operating system:  “Reboot and Select proper boot device or insert boot media in selected boot device and press a key.” This error message is fairly self explanatory:...
February 9, 2024

Can a Hard Drive Be Repaired?

One of the most common questions that we receive goes something like this:“Can you repair my hard drive — and if so, can I keep using it?” There are two answers here. First: Yes, hard drives can be repaired...
January 23, 2024

How Long Can I Wait Before Sending a Hard Drive for Data Recovery?

If you need data recovery, but you can’t quite afford it, you might consider putting your hard drive (or solid state drive, or other device) into storage until you’re able to get the money together.  Clients often ask us whether...
January 15, 2024

Do You Still Need to “Safely Remove” USB Flash Drives? 

For years, “unsafely ejecting” a USB flash drive was a serious misstep — one that could lead to corruption and permanent data loss — but in 2024, it’s not as big of an issue.  Here’s why: Operating systems have implemented...
January 12, 2024

How (And When) To Use Microsoft’s Windows File Recovery Tool

Windows 10 and 11 include a built-in file recovery tool, which is capable of restoring corrupt or deleted files in certain circumstances. It does not have a graphical user interface (GUI) — it’s a command-line utility — and like all...
December 28, 2023

Why You Shouldn’t Dry a Water-Damaged Hard Drive or SSD

It’s a common misconception that electronics and water don’t mix — in fact, they mix extremely well. That’s precisely why you don’t want to get your computer wet.  But if you need to recover from a water-damaged hard drive, solid-state...
December 27, 2023

Why Windows Recognizes Hard Drive as ASMT1051

If you cannot read data from an external hard drive, that’s a serious issue — and if your operating system recognizes the drive as ASMT1051 (rather than the model name of the drive), the issue probably needs to be treated...
December 21, 2023

What’s the Difference Between Optical, Magnetic, and Solid-State Data Storage?

You can certainly use a computer without understanding the technologies behind data storage — but where’s the fun in that? Granted, we’re a little bit biased. But by knowing the basic methods that different types of devices use to keep...
December 19, 2023