4 Questions to Ask When Receiving a Data Recovery Quote

Before attempting data recovery, engineers must evaluate each case to determine the cause (and extent) of data loss. While flat-rate data recovery exists, reputable providers insist on evaluations — in another article, we explained what happens during a data recovery ...
May 19, 2023

Logical Data Recovery Guide: Using Software to Recover Data

At Datarecovery.com, we discourage the use of data recovery software. Software can exacerbate issues like hard drive head crashes, potentially causing permanent damage (and preventing a successful recovery, even if the drive is treated in a professional data recovery laboratory). ...
May 8, 2023

Hard Drive Seek Time: What It Means (And Why It Matters)

A hard drive’s seek time is the time that the head assembly takes to travel to a specific track on the platters where data can be stored. Since seek time varies depending on which track it needs to access, “seek...
May 2, 2023

What Is a Lost Hard Drive Partition?

In data storage technology, a partition is a container with a file system. The file system allows the data storage device to manage files.  Every popular data storage device uses partitions. Without partitions, a device might still contain the magnetic...
April 12, 2023

Microsoft Surface Pro Data Recovery

The Microsoft Surface is a popular series of touchscreen-based devices. Some models boast a terabyte of data storage — however, if you open up your Surface Pro (we do not recommend doing so), you won’t see anything that looks like...
February 14, 2023

Do Data Recovery Engineers Care About Pirated Movies and TV Shows?

One of the most common questions we receive is regarding our liability to report illegal content on recovered devices.  To be clear, there is certain content that must be reported to the authorities — particularly videos and pictures of child...
December 5, 2022

What Is a Hard Drive Spindle Failure?

The hard drive spindle is a shaft that holds the platters in place. The platters are disks coated with a thin magnetic material — that magnetic material stores your data. Modern hard drives often have multiple platters, and part of...
October 13, 2022

Logical Data Loss Vs. Physical Data Loss

Data loss can be classified as physical, which is a hardware issue, or logical, which is a software issue.  That’s the basic idea — but in many data loss scenarios, damage can be described as both logical and physical. For...
October 12, 2022

Why “Hard Drive Repair” Doesn’t Really Exist

At Datarecovery.com, we’ve helped hundreds of thousands of computer users recover from hard drive failures — but many of those consumers are mystified when we return data on a separate device. That leads to an obvious question: Why can’t we...
August 29, 2022

Please Don’t Pry Open Your Hard Drive (Unless You Don’t Need the Data)

At Datarecovery.com, we support consumers’ right to repair their own devices. If you pay $1,000 for a smartphone, you should have the option of repairing a broken screen or a busted USB-C port on your own. Generally speaking, manufacturers shouldn’t...
July 28, 2022