“I am more than satisfied with a service, really appreciate all your efforts!”
“I was pleased with the end result, data fully recovered. I was a little put off by the process though. I alsways used your competitor […] for this service and they do NOT require a credit card up front. They do the work and provide you an opportunity to see what they recovered through an online portal before you are ever even asked for a payment method. I like this method better and will probably go back to them for this service the next time I or a client are in need.”
“Did a great job. Took me some time to devote an in depth review of files but every file i checked in tact, including photos, videos, etc. Great Job!”
“Great service, and follow up! Highly recommended.”
“Great communication, quality job, timely turnaround, especially considering the amount of data (only copy of over 135,000 photos spanning 16+ years)”
“You guys did an amazing job where many other computer professionals failed!”
“While I was extremely happy you were able to recover all my data, I was not happy that I was told I would simply be able to copy all the data to a new hard drive and the system would function like before. This was a ‘specific’ question I asked prior to agreeing to the terms.”
“Great service, I managed to recover all of my data!”
“Only allowing 5 days to review recovery wasn’t long enough for non-technical people to review. Otherwise all my data was recovered off a corrupted hard drive.”
“DataRecovery worked hard to ensure my data was recovered completely to my satisfaction. Great company!”
“Fast, great communication. Worked with me to bring the cost down. Files are all excellent, and came back in the same order/folders they were originally stored.”
“To all at Datarecovery.com, thank you so much for your quick, efficient and excellent service. I very much appreciate your keeping me informed on the progress of my external data drive and on the recovery process. I am truly grateful.”
“My experience from start to finish was very good. The data was restored and usable (from the spot checks I did) when I got it back. My only fault is that it was much more expensive than I expected. I also felt that, on top of charging $950 to recover the data, your charging $29.95 for 30 day backup and $90 for the external drive on which to return the data (quite a markup from what I’m sure was your cost) was a bit of taking advantage. That alone kept me from rating the service Excellent and while of course I hope we never have to do so, I would use your service again. Please keep my identity and that of my company confidential.”
[Note: Our markup for return media drives is not much. We have to buy them at retail prices. Clients always have the option to provide their own as well.]
The recovery process on the drive, although pricey, was near perfect. Without the efforts of [Datarecovery.com], certain files and many photographs which are priceless, would have been lost.
Much to my pleasure they recovered 100% of the data. [Datarecovery.com] saved me thousands of dollars in labor.
To make a long story short,… your staff took a very professional interest in our case, got us started in the right direction, and within a matter of days, we had 100% of all our data on our new systems!
…To my further surprise I was told later that the cost estimate for recovery would be around $700 less than was I was expecting to pay at my current data recovery specialist. The deal was topped off by a timely response and turnaround, and all data was returned on an external hard drive instead of multiple DVD disks like was the norm at the last place.
I must say that you have a great company and you all have been very polite and courteous. Customer service has been very good. A class act and I will definitely refer business your way.
Staff was courteous, the transaction smooth, and your office impressive. It is great having your top-notch operation right here in the metro east. I look forward to doing business with you again.
WOW! That is great news…nice for a change. I will also gladly take the drives you mentioned and look forward to sliding the rebuilt RAID 5 array back into our server. Your service has been excellent and I will be certain to refer/use you in the future… Thank you again and it’s been a bright spot in a dark situation.
I was also impressed with how well you kept us up to date on the status of the recovery… In the future I will be sure to recommend [Datarecovery.com] to any of my associates in need of data recovery services.
You obviously have superior technology to many other companies who are in the same field.
THANK YOU so much for your help in recovering my data and namely the PICTURES of my children. I have been trying desperately with various companies over the past three years to recover my data…You were able to do what no other big chain or data recovery company could do.