“Great service, quick turn around following drive had failed heads.”
“I just wanted to take this opportunity to thank Justin M. for making this process very easy, for being very accommodating, and for coming up with solutions that fit my particular needs. Thank you so much for the excellent customer service.”
“All my data was recovered!!”
“Great help and experience Data Recovery was able to recover all the relevant information from an 11 year Western Digital drive with no problems. Great updates and support during the entire process and the customer was completely satisfied with Datarecovery’s professionalism. Highly recommended!”
“Thank you very much. The customer is happy.”
“Service was responsive and fast. Unfortunately, we were not able to utilize the recovery service (boss determined they would spend the time to find back up copies of the data on the drive versus paying for recovery – insert shrugging emoji here – we shall see what happens with that!) Otherwise, service is great and we are going to send another drive out to you shortly.”
“The team was professional, prompt, and a joy to work with. My data was fully recovered and they went above and beyond to ensure I received it all. I’m definitely using DataRecovery.com if any futures drives break.”
“Excellent service all around, Justin was really helpful and professional.”
“Thanks for the recovery. it is great.”
“I had excellent help all the way even when the form did not fit what I needed Janet helped me and took over and filled it out for me. She was available at all times very patient, kind and understanding.”
“Fantastic job! Not only was everything done faster than I expected, but the overall service was kind and sympathetic to my needs. I was really happy to see that my data was all in its original file and folder structure as well.”
“Data Recovery was very prompt with communication and service. I would use them again if necessary.”
“Amazing customer service. Quick time.”
“Oh no problems. Very happy!! Thanks for your services”
You guys did great! All the companies I called for help, including the manufacturer of the memory key, said the data could not be recovered and was lost forever. Thanks for doing the impossible!
Your prompt service in responding to what appeared to be a “lost cause” with regard to the retrieval of my data was very professional, and enabled me to continue my work with a minimum interruption.
Their prompt and effective service allowed our department to recover from a potential disaster from complications dealing with a Zip disk… We received the new disk that contained our files and we have been able to perform our job ever since. Thank you again for your service, this saved us from reinventing the wheel!
The recovery process on the drive, although pricey, was near perfect. Without the efforts of [Datarecovery.com], certain files and many photographs which are priceless, would have been lost.
Much to my pleasure they recovered 100% of the data. [Datarecovery.com] saved me thousands of dollars in labor.
To make a long story short,… your staff took a very professional interest in our case, got us started in the right direction, and within a matter of days, we had 100% of all our data on our new systems!
…To my further surprise I was told later that the cost estimate for recovery would be around $700 less than was I was expecting to pay at my current data recovery specialist. The deal was topped off by a timely response and turnaround, and all data was returned on an external hard drive instead of multiple DVD disks like was the norm at the last place.
I must say that you have a great company and you all have been very polite and courteous. Customer service has been very good. A class act and I will definitely refer business your way.
Staff was courteous, the transaction smooth, and your office impressive. It is great having your top-notch operation right here in the metro east. I look forward to doing business with you again.
WOW! That is great news…nice for a change. I will also gladly take the drives you mentioned and look forward to sliding the rebuilt RAID 5 array back into our server. Your service has been excellent and I will be certain to refer/use you in the future… Thank you again and it’s been a bright spot in a dark situation.