“I am more than satisfied with a service, really appreciate all your efforts!”
“I was pleased with the end result, data fully recovered. I was a little put off by the process though. I alsways used your competitor […] for this service and they do NOT require a credit card up front. They do the work and provide you an opportunity to see what they recovered through an online portal before you are ever even asked for a payment method. I like this method better and will probably go back to them for this service the next time I or a client are in need.”
“Did a great job. Took me some time to devote an in depth review of files but every file i checked in tact, including photos, videos, etc. Great Job!”
“Great service, and follow up! Highly recommended.”
“Great communication, quality job, timely turnaround, especially considering the amount of data (only copy of over 135,000 photos spanning 16+ years)”
“You guys did an amazing job where many other computer professionals failed!”
“While I was extremely happy you were able to recover all my data, I was not happy that I was told I would simply be able to copy all the data to a new hard drive and the system would function like before. This was a ‘specific’ question I asked prior to agreeing to the terms.”
“Great service, I managed to recover all of my data!”
“Only allowing 5 days to review recovery wasn’t long enough for non-technical people to review. Otherwise all my data was recovered off a corrupted hard drive.”
“DataRecovery worked hard to ensure my data was recovered completely to my satisfaction. Great company!”
“Fast, great communication. Worked with me to bring the cost down. Files are all excellent, and came back in the same order/folders they were originally stored.”
“To all at Datarecovery.com, thank you so much for your quick, efficient and excellent service. I very much appreciate your keeping me informed on the progress of my external data drive and on the recovery process. I am truly grateful.”
“My experience from start to finish was very good. The data was restored and usable (from the spot checks I did) when I got it back. My only fault is that it was much more expensive than I expected. I also felt that, on top of charging $950 to recover the data, your charging $29.95 for 30 day backup and $90 for the external drive on which to return the data (quite a markup from what I’m sure was your cost) was a bit of taking advantage. That alone kept me from rating the service Excellent and while of course I hope we never have to do so, I would use your service again. Please keep my identity and that of my company confidential.”
[Note: Our markup for return media drives is not much. We have to buy them at retail prices. Clients always have the option to provide their own as well.]
I called a few recovery centers, [Datarecovery.com] professional staff stood above them all.
I would like to personally thank you for the service you provided my Planning & Technology staff with the recent crisis with our police incident reporting system. It’s my understanding that you took an emergency call on a Saturday afternoon, and worked throughout the weekend and the following week attempting to recover our incident reporting data… My staff has told me that you and everyone else they worked with at [Datarecovery.com] understood the criticality of the situation, and were 100% focused on recovering as much of our data as possible, within a short timeframe. You and everyone else at [Datarecovery.com] gave excellent service!
They made my nightmare of losing critical data disappear.
The results could not have been any better with 100% of the much needed data recovered.
What a tremendous relief it was to have all the information back and not to have to recreate it all anew!
A colleague of mine experienced a similar hard drive crash earlier this week, and I didn’t hesitate to recommend your services.
I have to tell you that it is a great feeling knowing that if a drive goes bad, there is a place I can now rely on to recover my data.
You guys did great! All the companies I called for help, including the manufacturer of the memory key, said the data could not be recovered and was lost forever. Thanks for doing the impossible!
Your prompt service in responding to what appeared to be a “lost cause” with regard to the retrieval of my data was very professional, and enabled me to continue my work with a minimum interruption.
Their prompt and effective service allowed our department to recover from a potential disaster from complications dealing with a Zip disk… We received the new disk that contained our files and we have been able to perform our job ever since. Thank you again for your service, this saved us from reinventing the wheel!