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Sun Microsystems Data Recovery

June 24, 2014

Oracle’s Sun Microsystems sells a line of servers known for their flexibility, both in terms of software and hardware. Sun developed the Solaris operating system, which is a favorite of many tech departments worldwide for its well-supported open source design.

sun1-1The RAID arrays and NAS & SAN devices sold by Sun and Oracle are built with a high degree of redundancy and superior hardware, but as is the case with all servers, data loss is possible.

Our data recovery engineers are specially trained to work with Sun and Oracle servers, and have specific experience with the Solaris operating system as well as the other operating systems that the servers use to operate. engineers are able to obtain full data sets from the vast majority of Sun server cases.

Our Detailed Data Recovery Process for Sun Servers

Every Sun server is different, and our data recovery process is substantially different in every case.  When you call 1.800.237.4200, an engineer will speak with you to determine the best course of action for your server.

Remote recovery is often the fastest option. This allows your system to be re-mounted and used normally after recovery is complete, and your hardware remains at your physical location. An engineer connects to your server through remote software with bit-level access. We correct errors and use logical procedures to return the server to its original condition, and downtime is minimal.

Some Sun NAS devices and RAID arrays have issues that must be addressed in-lab. This is most common in instances where a power surge or misconfiguration led to the failure or corruption of several drives. In these cases, we recover the damaged media in a Class 5 clean room using advanced data recovery techniques. Clones are made of the failed drives to ensure the best possible results, and data corruption is addressed with specialized software.

Speak to an engineer at 1.800.237.4200 to discuss recovery options for your case.

Sun Server Error Messages And Symptoms

There are numerous symptoms that could indicate data loss on a Sun server. Primary indicators are LEDs and Solaris GUI alerts that show failure of more than one hard drive (enough drives where built-in redundancy doesn’t prevent data loss). If LEDs on your Sun server indicate power failure or a poor operating environment despite contrary conditions, you should contact Sun customer support or speak to a recovery engineer as soon as possible.

Configuration issues can also make data inaccessible, and these can be a major concern. “Error executing server” is one example, but this can have a simple or complex solution; it simply indicates that the server is unable to operate. These types of “Unknown” errors on Sun servers generally indicate some type of hardware failure which prevents the server from starting up properly.

You should take enormous care when addressing configuration issues, as it’s possible to complicate even simple problems on high-end servers with minor missteps. Engineers at can determine whether your Sun server’s error messages indicate a need for data recovery.

Supported Sun and Oracle Servers

We currently support data recovery services for all Sun Microsystems servers, RAID arrays, SANs, and NAS devices. A partial list of supported servers is below.

  • Sun SPARC Enterprise Servers
  • Sun Blade Servers
  • Older Legacy Sun Systems
  • Sun Fire X4540 Server
  • Sun Fire X4240 Server
  • Sun Fire X4150 Server
  • Sun Fire X4140 Server
  • Sun Microsystems
  • Sun SPARC Enterprise M3000 Server
  • Sun SPARC Enterprise T5120 Server
  • sun-sparcSun SPARC Enterprise T5140 Server
  • Sun SPARC Enterprise T5220 Server
  • Sun SPARC Enterprise T5240 Server
  • Sun SPARC Enterprise M4000 Server
  • Sun SPARC Enterprise M5000 Server
  • Sun SPARC Enterprise T5440 Server
  • Sun SPARC Enterprise M8000 Server
  • Sun SPARC Enterprise M9000 Server
  • Sun Netra UltraSPARC Rackmount Servers
  • Sun Netra T5440 Server
  • Sun Netra T5220 Server
  • Sun Netra T2000 Server
  • Sun Netra x64 Rackmount Servers
  • Sun Netra X4250 Server
  • Sun Microsystems Server
  • Sun Netra X4200 Server
  • Sun Netra ATCA Blade Servers
  • sun3Sun Netra CT900 Server
  • Sun Netra UltraSPARC ATCA Blade Servers
  • Sun Netra CP3260 ATCA Blade Server
  • Sun Netra CP3060 ATCA Blade Server
  • Sun Netra x64 ATCA Blade Servers
  • Sun Netra CP3250 ATCA Blade Server
  • Sun Netra CP3220 ATCA Blade Server
  • Sun Netra CP3020 ATCA Blade Server
  • Sun Storage F5100 Flash Array
  • Sun Storage 7110 System
  • Sun Storage 7210 System
  • Sun Storage 7310 System
  • Sun Storage 7410 System
  • Sun Storage J4200 Array
  • Sun Storage J4400 Array
  • Sun Storage J4500 Array
  • Sun Fire X4540 Storage Server
  • Sun Fire X4240 Storage Server
  • Sun Fire X4170 Storage Server
  • Sun Fire X4140 Storage Server
  • Sun Fire X4140
  • Sun Fire X4240
  • Sun Fire X4440
  • Sun Fire X4540
  • Sun Microsystems Sparc Server
  • Sun Fire X4640
  • sun4Sun Netra X4200 M2
  • Sun Netra CP3020 Blade
  • Sun Ultra 27 Workstation
  • x64 Intel Xeon Rackmount
  • Sun Fire X2270 Server
  • Sun Fire X4170 Server
  • Sun Fire X4270 Server
  • Sun Fire X4275 Server
  • Sun Fire X4450 Server
  • Sun Netra X4250 Server
  • Sun Netra X4450 Server
  • x64 Intel Xeon Blade
  • Sun Netra CP3250 ATCA Blade Server
  • Sun Blade X6270
  • Sun Blade X6275
  • Sun Blade X6450

Sun Sparc Server Data Recovery Tips

When you speak to a data recovery engineer, be sure to have as much information as possible regarding the symptoms that led to data loss. You should also try to collect information about the operating system, file system, the number of drives in the NAS, RAID, or SAN, and any other information that might be relevant to the process.

Do not attempt to run your server after data loss occurs. Never reinitialize a server with multiple failed drives without contacting Sun Microsystems or a trained data recovery engineer.

Most Sun server cases result in a full 100% recovery of requested data. By acting quickly, the chances of recovery are improved and cost and turnaround time are reduced dramatically.

To contact us, please contact us by phone or email for more information or set up a case online.

*Sun Microsystems and its product names are registered trademarks of Oracle Oracle Corporation is not affiliated with, Inc. in any way. All product names, registered trademarks, and trademarks are the property of their respective owners.