“Reboot and Select Proper Boot Device:” Troubleshooting and Tips

Your computer might present the following error message when failing to boot its operating system:  “Reboot and Select proper boot device or insert boot media in selected boot device and press a key.” This error message is fairly self explanatory:...
February 9, 2024

A Look at Seagate’s “Nanophotonic” Hard Drive Architecture

Seagate Technology has announced a new hard drive architecture utilizing a “nanophotonic laser,” which leverages heat-assisted magnetic recording (HAMR) technology to allow for extremely high capacities.  HAMR isn’t brand-new tech, and many other manufacturers are experimenting with similar lasers. If...
February 1, 2024

White Phoenix Ransomware Recovery Tool: What to Know

White Phoenix is an open-source ransomware decryption tool, intended for use with larger files encrypted by the Play ransomware group and other ransomware variants that use intermittent encryption. The tool is available on GitHub here, and it’s both free...
January 31, 2024

Can a Hard Drive Be Repaired?

One of the most common questions that we receive goes something like this:“Can you repair my hard drive — and if so, can I keep using it?” There are two answers here. First: Yes, hard drives can be repaired...
January 23, 2024

Report: 75% of Organizations Hit By Ransomware in 2023

In a report from software company Veeam, 75% of businesses said that they’d dealt with ransomware or malware attacks in 2023. The attacks were cited as the most common cause of technology outages, and many organizations were subjected to multiple...
January 18, 2024

How Long Can I Wait Before Sending a Hard Drive for Data Recovery?

If you need data recovery, but you can’t quite afford it, you might consider putting your hard drive (or solid state drive, or other device) into storage until you’re able to get the money together.  Clients often ask us whether...
January 15, 2024

Do You Still Need to “Safely Remove” USB Flash Drives? 

For years, “unsafely ejecting” a USB flash drive was a serious misstep — one that could lead to corruption and permanent data loss — but in 2024, it’s not as big of an issue.  Here’s why: Operating systems have implemented...
January 12, 2024

Data Recovery for a Bent MicroSD or Bent SD Card

Flash memory isn’t as susceptible to physical damage as hard disk drives (HDDs). Even so, physical damage occurs — particularly for microSD, SD, and other media formats that are designed for portability.  If you’ve accidentally bent an SD card, the...
January 9, 2024

$1.2 Million in Bitcoin Mysteriously Sent to Satoshi’s Wallet

Satoshi Nakamoto — the pseudonym used by the founder of Bitcoin — is a little bit richer this week.  On Friday, January 5, Nakamoto’s first cryptocurrency wallet received a deposit of 26.9 bitcoin (BTC). The transaction was valued at about...
January 8, 2024

Black Basta Ransomware: Free Decryption Tools Released

A team from Security Research Labs (SRL) has released a set of free decryption utilities for victims of specific Black Basta ransomware attacks.  Of course, the tools are not perfect: Data recovery depends on the size of the file and...
January 3, 2024