Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“Your recovery of my mp3’s was a dream come true. I spent countless hours transferring my extensive vinyl collection to mp3. When my external hard drive crashed I almost died. But thanks to you everything was recovered. Since I got my music back I have done nothing but brag about your service, and I would highly recommend you time and time again for data recovery. Once again, thank you for a job well done. Sincerely, XXXXXXXXXXXX”

04.16.2008

“Great communication. Recovered the whole drive. So far all the files I’ve worked with have been good. Thanks for getting back a lot of work. Back up! Back up! Back up!”

04.10.2008

“Great service – courteous, efficient and we were able to use the same Snap Server.”

04.09.2008

“Thank-you very much for your thorough and expedited service… I should be able to successfully pass my law school finals now!”

03.25.2008

“You run a great business. From the initial contact on the phone to the follow-up throughout the course of the recovery process, it was excellent. I was impressed at each phase. And the speed at which the data was returned for being a non-critical case is surprising. You really do value your clients.”

03.21.2008

“All the data was recovered and thanks very much! (I just wish the standard service was a little faster than 2 weeks)”

03.20.2008

“Everyone was very helpful every step of the way. Recovery was accomplished as promised and described. (Actually, even better!)”

03.14.2008

“I really appreciate that one hundred percent of my files were recovered.”

03.14.2008

“If there was anything good about my drive crashing it was finding ESS. Customer service was A+++++ from the first contact to the UPS man at my door a few days later. I hope that I never need your services again but if I do you will be my first call.”

03.13.2008

“I would highly recommend ESS Data Recovery to anyone. They provide professional and efficient service while keeping the customer ‘in the loop’ and at an affordable rate. I thought I had completely lost thousands of photos and was simply devastated. The customer service representatives were very knowledgeable and always reassuring. My questions were always answered in a timely manner either by e-mail or phone contact. A full recovery was made from my damaged hard drive! Thank you so much for all your hard work and dedication to a service that is very much needed in this day of computer dependence.”

03.04.2008