Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“Couldn’t be happier. 80%+ of valuable pictures and data recovered. Professional and curtious service.. prompt responses to questions and delivery as advertised. Thanks for a great experience.”

09.14.2008

“The service, as above was excellent. One possible change would be to be able to chose the file system target. In a Linux/Unix environment we have permissions and ownership that is different from an ntfs environment. So, possible choices could be: Windows – NTFS, Linux – ext2, Unix – UFS, Macintosh – not sure what the main FS is, but I think they can read all of the above.”

09.10.2008

“ESS Data Recovery saved the day for us. Without your patience to find the correct parts to repair our hard drive we would have lost valuable data which would have crippled our business for many months. Our billing and customer data would have been lost and it would have taken thousands of dollars to recompile it. I tell everyone if your hard drive fails send it to someone who knows what they are doing send it to ESS Data Recovery.”

09.05.2008

“ESS was great. They got back all my data. It wasn’t free, but it was well worth the cost to have all my photos back. Now, I’ll be double-checking my backup setup in the future to make sure it’s actually doing what I think it’s doing. Thanks so much, ESS, for very swiftly delivering exactly what you promised.”

09.02.2008

“Good job, everyone! The only thing that would have been cooler is some manner of stats on what was wrong with my drive in the first place or what was recovered and what was not. All in all, excellent job!”

08.28.2008

“I was very lucky I guess, that you were able to recover as much as you did. I am very grateful. I was treated with the upmost respect, which as a frustrated computer user, was very considerate.”

08.28.2008

“Very speedy and everything was recovered.”

08.28.2008

“So far, I haven’t found any file that was not recovered. Thanks for your good work!”

08.26.2008

“ESS did a great job and exceeded my expectations. I will certainly recommend ESS Data Recovery to anyone needing recovery service.”

08.26.2008

“You guys absolutely ROCK!! Turn around time was super, updates provided as you processed the drive that failed and the return product was in great shape. Thank you for saving 3 years of data that I thought was destroyed.”

08.25.2008