Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“Thank you so much! The latest WD drive you sent is perfect and as if we never lost our data! The amazing ESS Data Recovery team has recovered years worth of memories – priceless family photos, important documents, and information that we were absolutely devastated to lose. What an amazing job – Kudos to ESS Data Recovery!”

10.10.2008

“Communication during the process was OUTSTANDING. Your team is friendly and easy to work with. Other than the fact that I had to recover my data it was a very pleasant experience. I wish all ‘suppliers’ were as accommodating!!!”

10.08.2008

“Nothing to complain, quick service, quick and safe shipments. Very good.”

10.08.2008

“Got everything back. Very pleased.”

10.06.2008

“Very professional service. Quick and reliable. Thank you.”

09.29.2008

“ESS did a great job on this case. Our technicians were surprised that ESS was able to recover ANY data at all. A complete data recovery was a great result for us.”

09.25.2008

“Very persistent and very good communication on your part. Thanks so much for your help and my client is very grateful.”

09.22.2008

“Couldn’t be happier. 80%+ of valuable pictures and data recovered. Professional and curtious service.. prompt responses to questions and delivery as advertised. Thanks for a great experience.”

09.14.2008

“The service, as above was excellent. One possible change would be to be able to chose the file system target. In a Linux/Unix environment we have permissions and ownership that is different from an ntfs environment. So, possible choices could be: Windows – NTFS, Linux – ext2, Unix – UFS, Macintosh – not sure what the main FS is, but I think they can read all of the above.”

09.10.2008

“ESS Data Recovery saved the day for us. Without your patience to find the correct parts to repair our hard drive we would have lost valuable data which would have crippled our business for many months. Our billing and customer data would have been lost and it would have taken thousands of dollars to recompile it. I tell everyone if your hard drive fails send it to someone who knows what they are doing send it to ESS Data Recovery.”

09.05.2008