Customer Feedback has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“I would highly recommend ESS Data Recovery to anyone. They provide professional and efficient service while keeping the customer ‘in the loop’ and at an affordable rate. I thought I had completely lost thousands of photos and was simply devastated. The customer service representatives were very knowledgeable and always reassuring. My questions were always answered in a timely manner either by e-mail or phone contact. A full recovery was made from my damaged hard drive! Thank you so much for all your hard work and dedication to a service that is very much needed in this day of computer dependence.”


“extremely satisfied as usual. Excellent job and quick turn around. My customer was very,very pleased”


“ESS is the best!!! I had some pic of my mom’s photo albums, and she is now passed away, and I thought they were gone forever. I sent my hard drive to another data recovery place and they had no luck getting my data. So when I received my hard drive back from ESS and all my data (including mymoms pic)were there I was jumping up and down!! The cost was so worth not losing thet data. The customer service is the BEST everytime I called they always helped me out. Fast and friendly. I will recommend ESS to all my friends.”


“Very timely standard service, excellent data recovery. Still a touch pricey.”


“Dr. Lu was very happy with your recovery of his data and how quickly it was done.”




“Recovery EXCELLENT”


“Very professional service with fair pricing excellent communication. Thank you.”


“Very good service and responsive customer service staff. Case lookup option was also very helpful. Highly recommend!”


“I had called numerous companies that offered to find my data. Your people were open and honest and concerned about my problem. They carefully explained the steps and told me what was to be expected. You not only met my expectation but exceeded it.”