Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“All went smoothly and ended up with great results. You certainly saved me a lot of headache by recovering my lost data. Thank you very much for your professional service.”

10.09.2009

“Before selecting a data recovery service, I contacted ESS, CBL and Drive Savers. I chose ESS because they were straightforward with the cost and did not give me any smooth doubletalking salesmanship. While I don’t wish to find myself in need of a data recovery service again, I would not hesitate to use ESS in the future.”

10.07.2009

“I was thoroughly pleased with the service your company provided me. Not only were you able to recover all of my photos but I appreciated simplicity of the process – from the free shipping with UPS to the weekly status update phone calls. You were highly recommended to me, and you still exceeded my expectations. Thanks!”

10.05.2009

“Great job! All my data was on the external drive just as it was on the defective drive. We will definitely use your service again -if needed. Thanks!”

10.02.2009

“i was informed every step of the way. The only issue was I did not get the 1TB external because it was not available at the time. I would rather have the 1TB instead of the 750G external.”

08.12.2009

“I am happy to have my data back, and I thank you for the service.”

08.09.2009

“The service great, the turn around time was faster than expected and they recovered everything. I was especially pleased with the photos they saved as the quality was excellent. I hope I don’t have to use this company again but if I do, they would be my first choice for this type of work.”

07.29.2009

“Your customer service is exemplary! From case opening to delivery of my recovered data, I was always kept informed of status and everyone involved was great.”

07.28.2009

“i received a full data recovery. support was excellent providing updates on progress along the way via voicemail and web. the turn around time was relatively short as well. i would highly recommend your recovery services.”

07.23.2009

Thank You!!! ESS recovered 100% of my files and pics and video! I am telling (and emailing) my story to everyone I know! I still can’t believe I have it all! And, copying it to my new computer was so easy! Now, I will be using your Online Data Backup Service for as long as I own a computer! Y’all made my day (and year)! Thank you, again, so very much!”

07.16.2009