Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“While it is a little expensive for the personal versus corporate user, you guys did an outstanding job. I like the web interface that was updated almost daily with what was going on. My only complaint, if you will, is the person who answers the phone. The accent makes it difficult to understand at times. I would HIGHLY recommend your company to anyone.”

11.24.2009

“Expensive lesson to back up files but ESS saved EVERYTHING! Well worth the price…ESS earned every penny…..”

11.17.2009

“Excellent service and recovery of my data. Professional and courteous all the way around. THANKS!!”

11.17.2009

“Communication was great and the price was reasonable. ESS saved my son’s school and personal work that he’s been gathering for years. I can’t stress enough.. back-up, back-up, back-up your files! But if you need recovery services I recommend ESS Data Recovery.”

11.16.2009

“Great service and all data was recovered.”

11.16.2009

“Excellent, Excellent, Excellent service! Recovered ALL of my data quickly. Knowledgeable and caring staff. Worth every penny. Excellent communication within the company among employees, and excellent status updates for clients. Highly recommended. -Oren”

11.17.2009

“Although expensive, I am very pleased with your quickness and with your diligence in recovering my data. Thank you.”

11.09.2009

“I am very impressed with your company. All data was recovered from a drive that fell off the table and would not spin up. I understand that the tech repaired a circuit board and replaced the heads. All this was done in four days with constant email updates of the progress. The cost was just $820 including shipping and using a backup drive I provided. A+++++”

11.08.2009

“I really appreciate how quickly the turn around was for my hard drive. When I couldn’t find some of the data on the replacement hard drive I panicked, but your staff assured me it was there, double checked the back-ups they made, and told me where to find it. PHEW! Thanks so much! It was expensive, but you managed to recover EVERYTHING that was on my computer. Thanks”

11.05.2009

“Awesome service, great communication! They saved thousands of memories for me! I’d use them again in a minutes, they were worth every penny!”

11.01.2009