Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“Excellent service and very professional. Everyone in the process was friendly and helpful.”

01.29.2010

“Great! I like how honest and knowledgeable your engineer was. I was happy you fix my hardrive after I noticed problems from the one you sent to me. You made it easy and painless. Thank you!”

01.28.2010

“I was very pleased. You got a 100% recovery in a very short time. It doesn’t get any better than that.”

01.28.2010

“I was very impressed with every level of customer service. You made a difficult situation very pleasant. Thank you for your oustanding service.”

01.27.2010

“An expensive lesson for me, but everything went smoothly. My only complaint is that on several occasions, my call was answered by an automated system that indicated that my call was ‘first in line’ and would be answered soon, only to be told (10 or 15 minutes later) that ‘we are experiencing heavy traffic and will call you later’. When I did reach a person, they were always very informative and helpful, and I appreciated their services. Thanks. I would recommend your services anytime!!”

01.27.2010

“Worth every penny! Service was quick and the communication of my status changes was very timely. Thank you!”

01.27.2010

“Your service was very effective. Most of my data was recovered from a physically damaged disk. Your price was lower than competitive quotes, which won you the business. Your on-line case updates were very informative and your customer service agent, Latha, was friendly and courteous. She kept me informed and gave me weekly calls to update me on the status. This was unexpectedly good customer service. My wife had tears in her eyes when I presented her with her recovered family photos. I would recommend your service to friends and colleagues.”

01.26.2010

“Quick turn around – reasonable level of expectations set from the start, but a full 100% recovery! Great Job – Highly Recommended to my business and personal associates.”

01.23.2010

“I think your company and your guys are fabulous! I was so worried and now I have everything back, spent a couple hours just opening up the art files and rejoicing…anyway, am in the process of updating the EHD sent to me with any new files and then copying to another EHD in my craft room. Then I’ll be contacting you for on line backup in your new department. If I had pictures of you I’d be doing a layout and uploading it to a digi scrap gallery…thanks again, you and your company rock!”

01.23.2010

“Outstanding response and delivery. Great communication, keeping me informed along the way. Considering the condition of the hard drive, I was amazed you were able to retrieve our files. Your service is not cheap, but I got more than my money’s worth. Feel free to publish my response.”

01.18.2010