Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“No problem. Was able to restore the user’s files. Thanks.”

02.15.2010

n/a

02.05.2010

“Thank you for fixing my drive quickly. I received 100% data recovery. This sure is a pricey lesson to me. I am moving onto online backup solution. Thanks again!”

02.01.2010

“Excellent service and very professional. Everyone in the process was friendly and helpful.”

01.29.2010

“Great! I like how honest and knowledgeable your engineer was. I was happy you fix my hardrive after I noticed problems from the one you sent to me. You made it easy and painless. Thank you!”

01.28.2010

“I was very pleased. You got a 100% recovery in a very short time. It doesn’t get any better than that.”

01.28.2010

“I was very impressed with every level of customer service. You made a difficult situation very pleasant. Thank you for your oustanding service.”

01.27.2010

“An expensive lesson for me, but everything went smoothly. My only complaint is that on several occasions, my call was answered by an automated system that indicated that my call was ‘first in line’ and would be answered soon, only to be told (10 or 15 minutes later) that ‘we are experiencing heavy traffic and will call you later’. When I did reach a person, they were always very informative and helpful, and I appreciated their services. Thanks. I would recommend your services anytime!!”

01.27.2010

“Worth every penny! Service was quick and the communication of my status changes was very timely. Thank you!”

01.27.2010

“Your service was very effective. Most of my data was recovered from a physically damaged disk. Your price was lower than competitive quotes, which won you the business. Your on-line case updates were very informative and your customer service agent, Latha, was friendly and courteous. She kept me informed and gave me weekly calls to update me on the status. This was unexpectedly good customer service. My wife had tears in her eyes when I presented her with her recovered family photos. I would recommend your service to friends and colleagues.”

01.26.2010