Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“Too expensive. Do you work in tandem with Microsoft regarding price fixing?”

03.26.2010

“You have turned a disaster into a very positive experience. Thank you.”

03.26.2010

“I received an external hard drive with most everything that I thought was gone forever. Your service is excellent, fast and very professional. I will certainly keep your company in mind, and pass it along to anyone that may need your service.”

03.23.2010

“I was so devastated when our external hard drive quit working. The hard drive had all our digital pictures for the last 3+ years including my youngest son’s baby pictures. ESS was able to recover all the pictures plus everything else from the hard drive. Thank you so much for the job you did!”

03.19.2010

“I manage the image library of a furniture manufacturer with several years’ worth of product photoshoots (imagine hundreds of models we have). The hard drive containing the archive failed and ESS Data Recovery was recommended to me. From response to recovery, delivery to following up – everything was taken care of with the least amount of time and by professional representatives following up. 100% recovery of 500+GB and my hats off to the team!”

03.15.2010

“I especially liked the email updates, and your customer service rep that I spoke with on the phone was the reason I selected your firm.”

03.12.2010

“I’ve used ESS over several years, and every experience has been great. The service is fast and reliable, and there’s always someone to provide answers, and they’ve had a 100% success recovery rate for me. As an IT analyst, I constantly tell my clients to back up to a network resource. When they don’t listen, and the lost data is mission critical, ESS has been our hero!”

03.11.2010

“Excellent. Only issue i have is the price. Seems a bit steep but i understand.”

03.11.2010

“You guys took a while but came thru in the end. Thank you very much.”

03.11.2010

“Your professionalism is outstanding.”

03.11.2010