“The service was everything I wanted. Price is a little high….but you have to think of the memories they were able to preserve!”

“I understand that this was a difficult case, and I very much appreciate your efforts to resolve it and your persistence. Thank You”

“Data recovery was great – good job! My only comment for improvement is, the return media (120GB external harddrive) came preloaded with your StorGrid online data backup. I have tried to utilize the free 30-day trial twice and each time the program runs well for several days – it successfully completes my scheduled backups – then it STOPS functioning and I can’t restart the service. If I uninstall and reinstall the software I can start from scratch again but my original backups seem to be gone. Not very impressed with StorGrid”

“Everyone I spoke with was courteous and professional. The turn around time was excellent — much faster than I expected. The only negative was the cost. It was far more expensive than I would have hoped.”

“Too expensive. Do you work in tandem with Microsoft regarding price fixing?”

“You have turned a disaster into a very positive experience. Thank you.”

“I received an external hard drive with most everything that I thought was gone forever. Your service is excellent, fast and very professional. I will certainly keep your company in mind, and pass it along to anyone that may need your service.”

“I was so devastated when our external hard drive quit working. The hard drive had all our digital pictures for the last 3+ years including my youngest son’s baby pictures. ESS was able to recover all the pictures plus everything else from the hard drive. Thank you so much for the job you did!”

“I manage the image library of a furniture manufacturer with several years’ worth of product photoshoots (imagine hundreds of models we have). The hard drive containing the archive failed and ESS Data Recovery was recommended to me. From response to recovery, delivery to following up – everything was taken care of with the least amount of time and by professional representatives following up. 100% recovery of 500+GB and my hats off to the team!”

“I especially liked the email updates, and your customer service rep that I spoke with on the phone was the reason I selected your firm.”