Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“I felt my case was in good hands . . . I appreciate the progress updates I’d get from time to time. Most importantly, I am glad you were able to recover my data. I’m sure you hear this a lot, but the price did seem extravagant, though it seems like every data recovery company is in the same ballpark (I ‘shopped around’ a little), so I guess that’s just the way it is. I do like that you have fixed price quotes. If I ever need data recovery services again, I’d be happy to come back to ESS and would recommend you to friends with such a need. However, after this experience, I will be more diligent about performing backups (the last time I had backed up was over a year ago, and I sure paid the price), so that should negate the need to need data recovery.”

11.10.2010

“Fantastic job, AGAIN!”

11.10.2010

“The price was a bit high, but the results were fine.”

10.07.2010

“My customer is extremely happy. That makes me happy. Great communication every step of the way. Excellent turnaround time. Thank you.”

10.07.2010

“I appreciate being able to be in touch with the engineer(s) that are actually working on the case. Most business shield them by secretaries or someone else and I’m glad that you don’t!”

10.04.2010

“Amazing performance of top drawer quality. All 400+ GB of data recovered from a severely trashed RAID 5 system. Thanks you so much for your service!”

10.01.2010

“Thank you so much for all your help. You were excellent to work with in recovering my data and compassionate about my problems with my hard drive. I appreciate the quality of care you took with my drive and its data. The great service I received is worth spreading the word!”

09.30.2010

“Very satisfied! ESS Data Recovery was able to recover 100% of my data. However, there was some confusion about the initial price quotes.”

09.29.2010

“I wouldn’t trust anyone but ESS. When my heart was broken over possible loss, you saved 100% of my data and saved me. Yes, it’s expensive, but it’s SO worth it. Thank you isn’t good enough.”

09.28.2010

“I received the drive today and everything I was looking for is on here. Thanks again!!!”

09.23.2010