Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“Efficiently processed in a timely manner and the restored data was made easily accessible by our remote client.”

10.20.2010

“I would just like to say that your company is an absolute pleasure to work with. I will be referring you on every opportunity I get to others in my industry that need these services. Additionally, I will be sending a hard drive today for another consult. Thanks for being awesome!”

10.18.2010

“Even though the recovery took longer than I had expected, it was at least as complete as I could have hoped. I will have no problem recommending you to others in the future.”

10.11.2010

“I felt my case was in good hands . . . I appreciate the progress updates I’d get from time to time. Most importantly, I am glad you were able to recover my data. I’m sure you hear this a lot, but the price did seem extravagant, though it seems like every data recovery company is in the same ballpark (I ‘shopped around’ a little), so I guess that’s just the way it is. I do like that you have fixed price quotes. If I ever need data recovery services again, I’d be happy to come back to ESS and would recommend you to friends with such a need. However, after this experience, I will be more diligent about performing backups (the last time I had backed up was over a year ago, and I sure paid the price), so that should negate the need to need data recovery.”

11.10.2010

“Fantastic job, AGAIN!”

11.10.2010

“The price was a bit high, but the results were fine.”

10.07.2010

“My customer is extremely happy. That makes me happy. Great communication every step of the way. Excellent turnaround time. Thank you.”

10.07.2010

“I appreciate being able to be in touch with the engineer(s) that are actually working on the case. Most business shield them by secretaries or someone else and I’m glad that you don’t!”

10.04.2010

“Amazing performance of top drawer quality. All 400+ GB of data recovered from a severely trashed RAID 5 system. Thanks you so much for your service!”

10.01.2010

“Thank you so much for all your help. You were excellent to work with in recovering my data and compassionate about my problems with my hard drive. I appreciate the quality of care you took with my drive and its data. The great service I received is worth spreading the word!”

09.30.2010