Customer Feedback
Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.
“We were extremely pleased with the attention to detail, customer service, alternatives and quick turn-around that we received from your company. Not only was your service “above & beyond” the professionalism of the staff spoke volumes. Obviously when faced with an external hard-drive no longer working with all of your valuable data on it, panic mode starts to take flight and kick in. The knowledge of your procedures and company immediately put us at ease. The follow-thru on delivering what your company said it would quickly and efficiently was appreciated. You were able to recover 100% of what was “lost” and sent it back quickly. We couldn’t be more happy with your company or the service you provided Thank you!!”
“Every Photo file on my hard drive that had failed was recovered. Because we burn daily disc of every job we could have recreated the files that were lost, but the cost of labor involved to do that would have be five or six times the cost paid to you to recover the files. Thanks, many times over!”
“You came thru and recovered my data. Cost was a killer. Thanks”
“Your service was excellent, timely, professional, and, equally important, personal. Thank you Joe Keith”
“I just wanted to let you know we received the recovery drive and restored all of our CFO’s data. I also wanted to say thanks to you for providing excellent customer service and feedback throughout the process.Thank you”
“Outstanding. Everything I expected.”
“You guys are great, this is the first customer I’ve had that took exception with your pricing. I assured them your pricing was well below the competition’s”
“It was excellent in terms of restoring my data and the turnaround. It is a very expensive process however. That was the downside of it.”
“Very Pleased with the work ESS Data Recovery did to save my data. They communicate often and clearly during the process and the were able to fully recover all of my data from a failed Seagate Barracuda hard drive. These folks are for real!!!”
“I have reviewed and verified several directories and files contained on the drive with great success. Thank you for your efforts to recover the data.”