Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“I am really pleased with the service, and with how well I was informed with how the recovery process was going. I am also thankful for the amount of data that was recovered. I am totally satisfied with with everything from this company.”

02.17.2012

“Not that I am going to put ESS on speed dial, but I am going to keep the local address and number on my phone. ESS did an excellent job on recovering our data and I am sure glad they did. Thanks ESS”

02.17.2012

“Thank you and to the staff from Doug to the Techs, keeping me aprised of progress and cost. Success is working together to achieve.”

02.16.2012

“Very efficient and professional services. Data recovery met all my expectations.”

02.05.2012

“Doug provided me with what I can only describe as the best customer experience I have ever had with a company I’ve never worked with before, period. He is incredibly awesome and a tremendous asset to your company. Give him a raise as soon as possible.”

02.03.2012

“Joe, our Data Recovery Support Specialist, was the ultimate professional. He kept us informed of every step of the process and was very helpful and supportive. We were so lucky to find this company! Another company had previously failed to recover data from this same drive, and datarecovery.com was a lifesaver!”

01.10.2012

“My experience was great the staff was very helpful very fast and informative. They walked me throught the procedure and were able to retrieve all of our files.”

01.09.2012

“You guys are truly ‘over the top’. Thank you so much so much!! Sorry i didnt ask at the time of service, as you know business files were 1 priority! Again, thank you may everyone @ESS enjoy family &friends during the holidays!!!”

12.20.2011

“Everything was done quite well with the exception that the drive with my recovered data was not easy to navigate. Without a good knowledge of DOS I would never have found the data that I wanted and requested (buried deep in directories that would not display within Windows File Manager). As it was, I still was unable to find one file. Having said all that, I would recommend your service to others.”

12.15.2011

“Excellent service. My archive drive was fully recovered, I couldn’t believe. Would recommend to others for sure. Thanks.”

12.14.2011