“Customer service was fantastic, responses were fast and accurate. Most importantly, I had a full recovery of my data and sound advice on how to take care of the situation. Thanks!”

“Really quick turn around and gave me a deal on the price.”

“I was very pleased with the service and the speed at which you were able to resolve recovery of my disk drive. Thank you and hopefully I will not have to reach out to you again but if another issue comes up or someone else needs help you will definitely get my recommendation. Thank you again.”

“Thank you very much. Perfect job.”

“took a little longer and cost a little more. Outstanding recovery of data/ all was there and easy to repopulate files / would do again if needed and would recommend you / great service / let me know what was going on by email// loved it. thanks / Tony”

“Thanks a lot! We received the data and I was able to open it! You made me very happy. Best wishes, Nadja”

“The cost of data recovery always seemed outrageous. That is, until you actually need it yourself. Then you realize, its quite a bargain. ESS’ personnel were courteous, patient, and extremely professional. They offer 24×7 recovery services, but just by chance the local office had closed down for that Saturday. But no problem, by the time I arrived they had one of their technicians there ready to start the recovery process. He worked through the night and I was able to pick up the 100% recovered data early the next morning. Just remember, always backup your data regularly and never, never offer your laptop a drink of coffee. But if you do forget, there’s always ESS.”

“Our customer almost cried when I showed her all the data you guys retrieved. That was years of valuable research and website links that she couldn’t replace. I think that speaks more than I can describe. Thank you.”

“It was very refreshing to receive excellent customer service, the likes of which is rarely seen these days. ESS demonstrated knowledge, courtesy and professionalism throughout and I particularly appreciated the direct communication with Scott who was always pleasant and informative. The evaluation report was also helpful and in my case, re-assuring. The data was successfully recovered and in less time than the earliest date estimated. Thank you so much for making me feel that the recovery of my data was just as important as that of a corporation.”

“I have no complaints with your service. I have used your service twice now and its been great. The only comment I have is that the cost of recovery could be lower but that’s no fault of your company.”