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Client Feedback

Short comments clients leave when a ticket closes, shown as written and newest first. For longer letters see Testimonials, and for Google and Trustpilot reviews see Reviews.

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Everything went smoothly

July 2025dropdown_num_2
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Very patient and thorough customer service to explain process.

June 2025dropdown_num_2
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My desktop computer crashed and I was unable to retrieve any files. I had created a backup in a few months, so I lost pictures of my brother's memorial, which was devasting. I contacted Data Recovery and they were able to recover every file and program that was stored on the drive.

June 2025dropdown_num_2
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Fast results! And, I was updated every step of the way.

December 2024dropdown_num_2
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Justin McClelland was quite helpful getting my "decade-silent" customer's job completed. We haven't produced data tapes in 15~20 years, and we've gotten rid of all related equipment. Our current tech staff are not familiar with tapes . Our customer sent me a very degraded QIC tape. Your engineering/tech staff managed to recover some of the data from the fragile 15+ year-old tape. My customer ended up having a data source (that wasn't found in 2022, when I asked with the first attempt). The provided data files filled in the gaps of what was recovered. My only grief came from my indecisive customer. Thanks to DataRecovery.Com's determination, and "rolling-with-the-punches", my frustration was limited. - John

July 2024dropdown_num_3
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Very impressed, really appreciate you saving my old photos!

July 2024dropdown_num_3
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Great quick service. Thank you

July 2024dropdown_num_2
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From start to finish, the experience was everything I hoped it would be.

March 2024dropdown_num_3
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Great Service, was able to recovery all my data in a timely manner. I've been recommending this place to everyone I've told that my HD failed.

December 2023dropdown_num_3
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I [had] two hard drives fail. I sent them to Data Recovery and received instant communication and excellent service. Data Recovery is an excellent resource for individuals that need professional assistance in situations recovering data.

November 2023dropdown_num_4
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Bradley is the best! Thank you all so much.

November 2023dropdown_num_2
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I was very happy with my experience as I was probably a somewhat difficult customer due to requests I made (as well as a general lack of understanding of the process) but they managed to recover all my data.

May 2023dropdown_num_2
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Very pleased with service and recovery of data. Have told others about your service.

May 2023dropdown_num_2
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All of my data was recovered and transferred to a new hard drive. Bradley was excellent to work with. He kept me informed through the entire process. He was always positive and and available for questions. I would definitely recommend Data Recovery to anyone in need of their services.

April 2023dropdown_num_2
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Very happy with the service.

February 2023dropdown_num_4
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Looks like everything is here! You folks are lifesavers!!!

February 2023dropdown_num_2
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Ashley [...] was a great representative for your company. She was very efficient and friendly. Her communication was excellent. I am so grateful to her and datarecovery.com for recovering my many years of family pictures. My mother just passed away on December 17, and having those pictures means the world to me. THANK YOU SO MUCH!

February 2023dropdown_num_2
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Everything looks great. Thank you!

February 2023dropdown_num_3
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Thanks you for all your help in recovering my data. I will definitely refer datarecovery to anyone needing your services.

December 2022dropdown_num_2
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I appreciate the speedy turnaround on my case. It would appear that all of my files are intact and as expected. Thank you! You saved me from so many headaches!

October 2022dropdown_num_2
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I will use and recommend you guys for the rest of my life and will be sure my kids grow up knowing you guys are there to help.

August 2022dropdown_num_2
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guys were great. very quick turn around!

August 2022dropdown_num_2
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Individuals working my case were fantastic. The service was pricey, but the end result was worth every penny. They recovered all data on my broken hardware and had it sent back in a very quick turn around. The case advisor was always there to explain every step, every process and responded to my dynamic situation. Would highly recommend to anyone needing this kind of service.

June 2022dropdown_num_2
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Excellent job

May 2022dropdown_num_2
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Turnaround was quick + communication was great. No complaints from me. Thanks.

April 2022dropdown_num_2
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Thank you for your quick reliable service.

April 2022dropdown_num_2
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Justin gave great service and the price was in the range estimated and results good. I will recommend Data Recovery to others.

December 2021dropdown_num_2
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I personally want to than Doug P for his diligence in following up and ensuring things are handled properly. I initially was super impressed with your responsiveness to my initial call and every contact point thereafter. I had hardly opened a service ticket and my phone rang. Super customer service and total data recovery. Thank you for making everything right! If Datarecovery can't do it, no one can. I hope the folks in Edwardsville were ok in the aftermath of the tornado outbreaks!

December 2021dropdown_num_2
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Always a pleasure to work with! Thank you.

November 2021dropdown_num_4
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Amazing service, amazing staff! Very professional. Would recommend it to anyone who needs some sort of data recovery. My case manager was amazing. They always kept me updated and were able to answer all of my questions.

September 2021dropdown_num_4

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