Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“If I ever experience HD problems in the future, rest assured I will call datarecovery.com.”

09.22.2013

“I don’t normally write recommendation letters but in the case of Datarecovery.com, Inc. I feel I need to make an exception. I was frantic because I thought I had lost all my pictures, music, and data files that were stored on an old external hard drive. I had recently gotten a new computer and had not yet had a chance to copy all my files from my external drive(my backup) to my computer. And of course, what should happen but my external drive died. I quickly called my office IT person and told him what it was doing. ‘Not good’ was all he said. After examining the drive, he said it was dead and that there might be a slim chance the data could be restored through a third party. He had heard good things about Datarecovery.com, Inc. and suggested I call them. From the moment I got Justin McClelland on the phone, I felt better. He was calm, confident, and didn?t make me feel like an idiot for not backing up my backup. There was no cost to have them examine the drive and he worked with me to get my data back. Not only did Datarecovery.com, Inc. restore all my data, the files came to me organized in the same folders and formats as on my original hard drive. I would highly recommend Datarecovery.com, Inc. for anyone who finds themselves in the same situation. It was such a relief to get everything back.”

09.22.2013

“Your customer service is phenomenal. Very professional, and in contact at every step.”

09.12.2013

“I will be recommending your service to everyone I contact.”

09.09.2013

“Very happy with service and recovery”

09.06.2013

“Quick, accurate and great service. Thanks!”

09.06.2013

“Very happy with the results of Datarecovery. Recovered all of my files and photos that I thought would be lost forever. I will recommend them to friends and family.”

09.04.2013

“I’m disappointed with the outcome of the service. I expected a professional job better than any other online recovery programs that I tried. However, the recovery results were mostly same or even less than them, but paid much high. Thank for offering a discount price though.”

08.30.2013

“I would like to thank the team at datarecovery.com for their outstanding customer service and the full recovery of data from my external hard drive. The process was surprisingly swift, from the shipment of the damaged device to receiving the new device with the recovered data. I was extremely pleased with the results. I received multiple helpful communications for updates and service options from staff. The professional and service oriented staff was outstanding, thank you –Brian”

08.29.2013

“All data was recovered. I am very happy and thankful for the very good job.”

08.25.2013