Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“A little pricey for what the problem was, but the service more than made up for it. High recommendation.”

02.19.2014

“Datarecovery is definitely in a class all by itself. I thought I had lost years of music that I use on a weekly basis. For me to rebuild the drive would have taken months. Instead, I called Datarecovery and spoke with Andrew and he assured me they would do everything possible to save the data on my hard drive. I have worked with other data recovery specialist in the past and I have never witnessed such Dedication and Professionalism yet with a personal touch as I did with Datarecovery. ‘Andrew, Job Well-Done’. Datarecovery truly exemplifies the True Standard of Great Customer Service, Professionalism, an Superb Expertise in the field of Data Recovery and in a very Timely Manner. All the data was totally recovered without any loss at all. I Highly Recommend Datarecovery to anyone needing to recover data on any type hard drive. Thank You Andrew and Datarecovery! 5 STAR SERVICE and QUALITY!”

02.19.2014

“I received the new disk and the two damaged disks. All data seem to have been recovered successfully. Thank you!”

02.18.2014

“Excellent service. I was very happy that I got all my files back and it was very quick getting back to me. I appreciate all that you did.”

02.18.2014

“Your service and professionalism were both outstanding. Laura and the weekend lady (sorry i don’t recall her name) were very appropriately personable, professional and efficient and taking care of my needs. My case turned out to be fairly straight forward and I would have no hesitation recommending your services. Excellent job and thank you.”

02.11.2014

“good service”

02.09.2014

“I had little hope of recovering anything after the disc had crashed and refused to communicate, and the tech then decided to reformat the drive since he couldn’t retrieve anything! I guess that shows how little I know about discs! Whatever, I was sure I had lost about 5 years of work on four websites and 4 manuscripts, as well as thousands of digitized images and so on. Working with Laura was a pleasure. She knew what your company did and how it worked and was willing to help the client understand what ever the client didn’t understand. She was comforting when explaining that the charges were based on the amount of data that was recovered, if any, so that my decision to proceed was an easy one. Some sites have a fee which the client pays, regardless of the success of the services, so this sliding scale appealed very much. I had so little interaction with anyone other than Laura that I don’t really have a basis for talking about anyone than her. I sent the disc, ALL of the data as recovered and placed on the external drive I provided forthat purpose and then it was returned to me. Period. The process was invisible and was exactly what it was described as being. I can mention the speed with which the work was done. The drive entered the process about as soon as it arrived, the recovery took place right away and the data was put on the new drive. Apparently the recovery process was so efficient that it even recovered data that I had deleted! So that data was placed on the new disc. Your techs realized what happened and had Laura call to see if I wanted it all that way. I said if the deleted data was basically in its own Recycle Bin as in a MS OS, I’d take it all, but if it was mixed in with the ‘new’ data, than I didn’t’ want it. She coveyed my reply to the tech department and the drive returned 3-4 days later with only the ‘new’ data. It was a smooth, efficient, effective process which Laura did an excellent job of explaining. You would do yourself a favor to clone her.”

01.31.2014

“Wonderful experience. My client got all of her data back 100% they were very fast, kept me updated on every step of the way. Couldn’t have asked for a better experience. Superb!”

01.31.2014

“very fast and efficient service”

01.27.2014

“Everything worked correctly….yay”

01.20.2014