Customer Feedback
Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.
“The agent was courteous, helpful, and knowledgeable.”
“I am very pleased with the recovery. I got back the important data that I needed. Thank you very much!”
“The service and turn around time was great. I was kept in the loop of the status of my repair during the entire process. The only thing preventing an Excellent rating is that the accounting system was down for nearly 3 weeks and I was not able to get my official invoice for a few weeks after my repair was complete and my media was returned.”
“I only wish there was a better than excellent option. By far the BEST customer service I have ever experienced. From start to finish they have been helpful, honest, and friendly. I felt like my case was top priority from the start. Thank you all so very much. I can’t tell you what it means to have priceless images back.”
“Thanks for the help, enjoyed working with you and got what we needed quickly”
“Thanks for the assistance, we got what we needed and quickly”
“The service provided was as described and completed in a professional and timely manner.”
“A little pricey for what the problem was, but the service more than made up for it. High recommendation.”
“Datarecovery is definitely in a class all by itself. I thought I had lost years of music that I use on a weekly basis. For me to rebuild the drive would have taken months. Instead, I called Datarecovery and spoke with Andrew and he assured me they would do everything possible to save the data on my hard drive. I have worked with other data recovery specialist in the past and I have never witnessed such Dedication and Professionalism yet with a personal touch as I did with Datarecovery. ‘Andrew, Job Well-Done’. Datarecovery truly exemplifies the True Standard of Great Customer Service, Professionalism, an Superb Expertise in the field of Data Recovery and in a very Timely Manner. All the data was totally recovered without any loss at all. I Highly Recommend Datarecovery to anyone needing to recover data on any type hard drive. Thank You Andrew and Datarecovery! 5 STAR SERVICE and QUALITY!”
“I received the new disk and the two damaged disks. All data seem to have been recovered successfully. Thank you!”