“I was pleasantly surprised at the expedited turn-around of only a couple days. And Denise was very helpful and cordial. Since I have been out of the country on an extended trip, I have not been able to purchase a new computer to determine if the data was retrieved successfully. I will do that soon as possible and give you feedback.”

“I am very thankful to have my data back. Wonderful experience!”

“I’ve already recommended Datarecovery to two of my friends. Thank you for taking care of my drive, in which I thought everything on it was lost for good. I also appreciate the updates and phone calls from Denise throughout the time was my drive was here. She was clear from the start about the process, and was very easy to talk with. You all are the best!! Zac Hopefully I will not have anymore drives issues in the future. But if I do, I know I’m coming here for sure.”

“Denise and team were fantastic”

“Very responsive and fast.”

“Fast and easy communication. All we required was data from a single folder, and that’s precisely what was recovered. We were appreciative that since such a small amount of data required recovery, it was sent back on disc instead of a hard drive.”

“Communication was very good in general. I would have liked to know all attendant costs (like back-up drive, etc) before agreeing. Also, would have liked an instruction guide to accessing/restoring data. Felt kind of abandoned after I received my data back. finally figured it out on my own. Would have liked a bit more “hand-holding”.”

“Very efficient and clear about policies and procedures. Flexible in terms of when I could bring the damaged computer in for analysis. Quick turn around once you had it.”

“Thanks to all of you for helping me in a crisis situation with regards to my son’s broken laptop. My son is autistic but high functioning. He has a memory like no other person I know. Without your services and the remarkable compassion you all showed, Jacob was able to calm down knowing you were working on retrieving his stories and data. Please forward my son’s note below to Mr. Ben Carmitchel. I’m will never forget the day Mr. Carmitchel called me personally and assured me he was going to help me. I cried for joy not realizing how incredibly stressed out I was, I was just trying to save Jacob. Thank you for making such a dramatic difference in my families life. Best regards, Edythe Kaplan Davis”

“Fast and friendly service. Pricing was initially an issue but after a discussion, it was resolved”