Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“Great service, and follow up! Highly recommended.”

02.14.2018

“Great communication, quality job, timely turnaround, especially considering the amount of data (only copy of over 135,000 photos spanning 16+ years)”

02.12.2018

“You guys did an amazing job where many other computer professionals failed!”

02.12.2018

“While I was extremely happy you were able to recover all my data, I was not happy that I was told I would simply be able to copy all the data to a new hard drive and the system would function like before. This was a ‘specific’ question I asked prior to agreeing to the terms.”

02.10.2018

“Great service, I managed to recover all of my data!”

02.05.2018

“Only allowing 5 days to review recovery wasn’t long enough for non-technical people to review. Otherwise all my data was recovered off a corrupted hard drive.”

01.29.2018

“DataRecovery worked hard to ensure my data was recovered completely to my satisfaction. Great company!”

01.29.2018

“Fast, great communication. Worked with me to bring the cost down. Files are all excellent, and came back in the same order/folders they were originally stored.”

01.27.2018

“To all at Datarecovery.com, thank you so much for your quick, efficient and excellent service. I very much appreciate your keeping me informed on the progress of my external data drive and on the recovery process. I am truly grateful.”

01.22.2018

“My experience from start to finish was very good. The data was restored and usable (from the spot checks I did) when I got it back. My only fault is that it was much more expensive than I expected. I also felt that, on top of charging $950 to recover the data, your charging $29.95 for 30 day backup and $90 for the external drive on which to return the data (quite a markup from what I’m sure was your cost) was a bit of taking advantage. That alone kept me from rating the service Excellent and while of course I hope we never have to do so, I would use your service again. Please keep my identity and that of my company confidential.”

[Note: Our markup for return media drives is not much. We have to buy them at retail prices. Clients always have the option to provide their own as well.]

01.18.2018