Customer Feedback has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“All of my data is on the replacement drive and all is good. Thank you so very much for your great service and keeping me up to date. You all rock!”


“While I have personally started using an automated backup to the cloud, my friend had been collecting translations of songs from the Fulani language in Africa for several years on the failed drive. He was very appreciative of your efforts. If I had a gripe, it would be that I told him he could have the old drive back as a paperweight and had checked the return the old drive box. Thank you on his behalf.”


“You recovered everything for me. I had irreplaceable audio recordings and pictures that I now have back, thanks to you.”


“I am very pleased with my experience with Data Recovery. Customer service(Valerie) explained the process and kept me informed. And, my recovery was successful. Thank you.”


“I’d say excellent, except there were no instructions on how to find my data on the drive you gave me. It was buried under users in a place that was not intuitive to me.”


“The service was fast, the agent’s were professional and friendly; they set my level of expectations and then exceeded it. My customer’s thrilled to have their priceless data back (and backed up this time) and I am impressed that it was $400.00 USD less than your closest competition.”


“Wanted to thank you for helping to shepherd our drives through surgery and recovery. The accounting system has been restored and we are in the process of restoring the time tracking system. As I mentioned before to Ben, we are very grateful for your help and quite impressed with the skill of the team.”


“Very grateful that the data could be recovered.”


“The files were recovered and everyone was friendly and professional. Thank you.”


“All data that has been successfully recovered has been verified to be 100% intact. […] Thank you for your service and professionalism.”