“As I’m sure you’re aware (because I got an email […] about it ;-), the recovery took quite a long time (over a month in all). After I was told that the case had been “escalated” it took (only?) another five days or so. Along the way, I had to initiate almost all of the check-ins or status updates. After payment was run, I had to reach out to request the invoice/receipt (it didn’t happen automatically). I was happy that the data was eventually recovered, but communication could have been more timely and thorough.”

“Took longer than originally projected but was resolved quickly after inquiry.”

“Everything looks good. A lifetime of memories were saved. :)”

“Job accomplished on time, very glad to get my data back. Thanks!”

“Data came back all recovered and the customer service was excellent. I just think the price is way out of line for the hours it takes to actually do the recovery work. $800 for what I had done is like lawyers fees in my mind. For a device that I paid $100 for- […] should stand behind their product. I am very happy with the job Datarecovery.com did I am just bitter about the price.”

[Note: More specialized services tend to be more expensive, and unfortunately recovery can be expensive sometimes. We do what we can to keep costs low for our clients and are very competitive in that.]

“Always great service!!!”

“Joey was a pleasure to work with! Incredible customer service and always updated me along the way, I greatly appreciated it!”

“Greatly appreciated. . . You came recommended and I hope to never have to recommend.”

“I can’t thank you all enough for what you were able to do. (For those interested, I had a controller failure on my laptop’s SSD.) In less than a week I had all my data back and was up and running again. Again, thank you.”

“It’s all here. Thank you for saving months of work product.”