Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“Package delivered and I checked with the new HDD and all my data were completely transferred. I actually spent a lot for this recovery work, but it is worthy and I am very happy to have my data back. Your data recovery service are very quick and very accurate. It was impressive. Thank you, guys for great job.”

08.04.2017

“:) great service and very quick response time.”

08.02.2017

“Very happy with YOUR end of the transaction. Kinda mad at myself for not backing up more regularly but try as I might I can’t take it out on you. Customer service rep was responsive and knowledgeable and helpful. Completely satisfied with the transaction.”

07.29.2017

“As I’m sure you’re aware (because I got an email […] about it ;-), the recovery took quite a long time (over a month in all). After I was told that the case had been “escalated” it took (only?) another five days or so. Along the way, I had to initiate almost all of the check-ins or status updates. After payment was run, I had to reach out to request the invoice/receipt (it didn’t happen automatically). I was happy that the data was eventually recovered, but communication could have been more timely and thorough.”

07.26.2017

“Took longer than originally projected but was resolved quickly after inquiry.”

07.21.2017

“Everything looks good. A lifetime of memories were saved. :)”

07.18.2017

“Job accomplished on time, very glad to get my data back. Thanks!”

07.05.2017

“Data came back all recovered and the customer service was excellent. I just think the price is way out of line for the hours it takes to actually do the recovery work. $800 for what I had done is like lawyers fees in my mind. For a device that I paid $100 for- […] should stand behind their product. I am very happy with the job Datarecovery.com did I am just bitter about the price.”

[Note: More specialized services tend to be more expensive, and unfortunately recovery can be expensive sometimes. We do what we can to keep costs low for our clients and are very competitive in that.]

06.29.2017

“Always great service!!!”

06.26.2017

“Joey was a pleasure to work with! Incredible customer service and always updated me along the way, I greatly appreciated it!”

06.26.2017