The hard drive spindle is a shaft that holds the platters in place. The platters are disks coated with a thin magnetic material — that magnetic material stores your data. Modern hard drives often have multiple platters, and part of...

Data loss can be classified as physical, which is a hardware issue, or logical, which is a software issue.  That’s the basic idea — but in many data loss scenarios, damage can be described as both logical and physical. For...

At Datarecovery.com, we’ve helped hundreds of thousands of computer users recover from hard drive failures — but many of those consumers are mystified when we return data on a separate device. That leads to an obvious question: Why can’t we...

At Datarecovery.com, we support consumers’ right to repair their own devices. If you pay $1,000 for a smartphone, you should have the option of repairing a broken screen or a busted USB-C port on your own. Generally speaking, manufacturers shouldn’t...

In order to recover data from a physically damaged hard drive, engineers need to return the drive to a working condition. That’s easier said than done — hard drive components are extremely drive-specific. In some cases, drives with identical model...

A hard drive crash occurs when the actuator heads come in contact with the platters. Here’s what that means for your data (and what to do next).

Most reputable data recovery providers evaluate storage media before providing a quote. In another article, we explained why evaluations are necessary — if you missed it, you can read more here.  But what happens during a data recovery media evaluation?...

Bad sectors occur when a hard drive cannot read certain data. Here’s how bad sectors occur and several tips for avoiding data loss.

Imagine taking your car to a mechanic that charges a flat rate for every service. Whether you’re getting a routine tune-up or a new transmission, you’ll pay a few hundred dollars. Most consumers wouldn’t trust the mechanic — especially with...