If you’ve accidentally formatted your hard drive before backing up important data, the data may be recoverable — provided that you turn the drive off immediately. Don’t install software (including an operating system) and keep the drive powered off until...

If you absolutely need data from a failed hard drive, solid-state drive, or other device, the safest course of action is to contact a professional data recovery provider. Each attempt to recover the files could exacerbate corruption or permanently erase...

If your external hard drive causes your computer to freeze, operate slowly, or fail to boot, there’s a good chance that you’re dealing with corruption of the filesystem or a physical hard drive issue. Other issues can also cause these...

At Datarecovery.com, we discourage the use of data recovery software. Software can exacerbate issues like hard drive head crashes, potentially causing permanent damage (and preventing a successful recovery, even if the drive is treated in a professional data recovery laboratory). ...

A hard drive’s seek time is the time that the head assembly takes to travel to a specific track on the platters where data can be stored. Since seek time varies depending on which track it needs to access, “seek...

In data storage technology, a partition is a container with a file system. The file system allows the data storage device to manage files.  Every popular data storage device uses partitions. Without partitions, a device might still contain the magnetic...

The Microsoft Surface is a popular series of touchscreen-based devices. Some models boast a terabyte of data storage — however, if you open up your Surface Pro (we do not recommend doing so), you won’t see anything that looks like...

One of the most common questions we receive is regarding our liability to report illegal content on recovered devices.  To be clear, there is certain content that must be reported to the authorities — particularly videos and pictures of child...