Medium Affected
|
Laptop HDD/Physical: IBM Travelstar 20GB M/N IC35L020AVER07-0
|
| Operating System |
Windows XP / NTFS File System |
| Scenario |
Customer's Dell Latitude C600 Laptop PIII 800MHZ/20GB/128MB
LATITUDEC600 laptop was acting funny and would not boot up properly.
Consistent clicking sound coming from area of hard disk drive.
The computer wouldn't boot up and eminated a rhythmic clicking.
The OS came back a few times but never came back long enough
to copy the data. |
| Solution |
The drive had experienced catastrophic disk head failure due
to unknown reasons. ESS was able to use its state of the art
equipment and technology to recover 100% of the lost data. |
| Result |
100% Successful Recovery, 22 hour turnaround. Customer
satisfied. |
