Customer Feedback

Datarecovery.com has recovered data for thousands of customers, from individual computer users to large companies and government agencies. Below are recent feedback submissions by those customers, including feedback we’ve received from people who had their case completed just days ago.

“When I lost the information in my hard drive, my world stood still. With three empty external drives available, I had no backup. Information stored (mostly photos and family stuff) was, and is, invaluable to me. After the initial shock, I started my research on data recovery here in Puerto Rico, to no avail. Then I remembered your ad in a computer magazine, and went to your website. Of course, I looked over some other alternatives (including the drive manufacturer) but always came back to Datarecovery.com. My gut feeling was, ?They sound so genuine?. I read your whole webpage like ten times before I wrote my first e-mail. Your online representative, Justin McClelland, was very supportive and assured me from day one that his team would do anything in their hands to help me. He never gave me false hopes; his straight talk was enough to convince me. Today I am very grateful to Datarecovery.com because you recovered my precious information. I can fairly say that at least 98% of it is back. Unfortunately, some PDF and Excel files appear to be corrupted. But I can live with that. I am hopeful that someday this will also be recovered. The important thing here is that, thanks to God and with your help and excellent service, everything is back to normal. And now I have three backups! You have a very satisfied customer in Puerto Rico. I will be forever indebted. God bless you!!!”

09.18.2014

“Excellent work. Their professional way of recovering the data saved us. Thank You. Highly Appreciated.”

09.18.2014

“Excellent technical and customer service. Will definitely be bringing more business.”

09.09.2014

“Prompt, courteous and effective!”

09.09.2014

“As of 8/30/14, so far, so good for locating my lost data. I have not encountered any problems so far. Eric Urban, in Tempe, was very professional, with good tech understanding and explanation for this case number. Thank you.”

08.31.2014

“Thank you all, very good service”

08.21.2014

“You guys are life savers!! Thank you!!”

08.20.2014

“Service was excellent all around. Many thanks to Justin for great customer support!”

07.30.2014

“Sadly, the info recovered was all info I was able to see prior to your attempt, but I knew it was a gamble on my part going in. You all did your job in a very professional and helpful, friendly manner, and I would recommend your services to anybody. Thank you”

07.28.2014

“We are consistently delighted with the level of service and professionalism we experience from our frequent dealings with datarecovery.com. Every time I speak to a technician, they are courteous, knowledgable and the work gets done in a timely manner. Laura Hunter is our representative and she is absolutely fantastic and always replies to our requests immediately. Thank you!”

07.28.2014