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A 20% recovery rate may seem like a small number, but multiply this by hundreds of cases
and it is a very good living for a fly-by-night firm. The fact is, data recovery is not just software
by any means. It is a specialized micro-mechanical and electronic trouble-shooting
process that requires a great deal of experience and resources. Every day
we receive dozens of cases that have been sent to fly-by-night firms. Many
are not recoverable because they have been powered on for hours in a failed
state or taken apart outside of a clean-room.
ESS Data Recovery has over 10 years of real experience. We have developed
techniques and equipment used nowhere else in the world with pending patents
on our technology. We have refined our process to bring the customer the
most information using our online lookup system,
and the list goes on.
So how do you know you are dealing with a real lab and not a business idea?
Follow these three simple rules
1. Longevity. Go to the internet
archive to see what these companies were doing 7 or 8 years ago. This gives you a good sense of who's
been around and what they were doing. ESS has been around for 11 years and
has internet archive records going back to 1999.
2. Pricing.
Ironically, choosing a "low cost" firm often
costs more to the user in the end. The firm may charge
their clients even if no data is recovered. They also make it more difficult to recover data
so that when sent to another company, it costs more than it would have if sent there originally.
To have the best chance at recovering client data, top tier firms maintain
extensive resources that so-called "low cost" firms do not. These include having a wide array of computer
hardware and software tools available, having clean-room facilities,
storing extensive parts inventories, maintaining relationships
with parts vendors, and having skilled data recovery engineering staff that are continuously
gaining new technical knowledge.
If a particular "low cost" firm
quotes a much lower price than other firms, then that "low cost" firm is simply not maintaining many,
if any of the resources listed above. The chance for success when entrusting your failed device
to such a company is drastically lowered and even if some data is returned, it is likely a small fraction
of what another company would be able to return.
3. Testimonials. Look for real testimonials that are impossible to fake.
Click here to see our testimonials.
Check these simple attributes and you will increase your odds tenfold of seeing
your data again. As always, we are happy to answer any questions
you may have. Please call us at
1.800.237.4200 and click on the chat logo
in the upper right corner of this page.
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